Application Manager

Location: Krakow, Lesser Poland, Poland Job ID: R0147170 Date Posted: 2026-10-30 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: Yes Job Description: The opportunity We are looking for an Application Manager to take ownership of a portfolio of global Finance applications, with BlackLine as the primary focus. In this role, you will work closely with Finance stakeholders to understand business needs, identify opportunities for improvement and develop the use of BlackLine across Finance processes. As a key point of contact for the applications, you will coordinate with Finance teams, IT specialists and external partners. Alongside BlackLine, you will manage a small number of Finance applications and subscription-based services and contribute to application projects and continuous improvement initiatives. How you'll make an impact Take end-to-end ownership of BlackLine and other applications within your portfolio. Act as the primary IT partner for Accounting, Tax, and Treasury stakeholders. Work with Finance stakeholders to understand business needs and translate them into application and process improvements. Keep up to date with BlackLine capabilities and releases and identify relevant opportunities for the business. Coordinate application support across internal IT teams, external service providers and software vendors. Monitor SLAs, KPIs, ticket trends, backlogs and recurring issues, and follow up on service performance. Coordinate incidents, problems, service requests, changes and releases in line with established application management processes. Coordinate application enhancements, upgrades and projects from requirements and planning through testing, implementation and transition to support. Maintain clear reporting on status, milestones, risks, dependencies, decisions and actions, escalating concerns when needed. Support application governance, IT risk, audit and internal control activities across the portfolio. Maintain application knowledge and documentation and help users make effective use of available functionality and support channels. Your background Proven experience in Application Management, Application Management Services (AMS) or IT Service Management within a global or complex organization. Hands-on experience with BlackLine, with good knowledge of its functionality and configuration options. Good practical understanding of Finance processes, particularly Record-to-Report, financial close, general ledger, account reconciliation and intercompany accounting. Practical understanding of ITIL processes, including Incident, Problem, Change, Release and Service Level Management. Experience managing external service providers or software vendors and coordinating work across internal delivery teams. Experience coordinating application enhancements, upgrades, releases or implementation projects. Strong service and project reporting skills, including KPIs, RAID management, milestone tracking and status reporting. Strong stakeholder management and communication skills, with the ability to work effectively across Finance, IT and external partners in an international environment. About us At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives. Our benefit offering is tailored based on your country of employment and generally includes:​ Competitive salary and incentives​ Well-being and care ​ Paid and unpaid leave​ Flexible work options ​ Benefits that support your financial security​ You will receive more specific information during the recruitment process. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.