Vice President, Platform Operations

## About the Role As the SVP of Network & Operations, you will lead the architecture, deployment, scaling, and 24/7 reliability of NewEdge, our global cybersecurity cloud network. In this executive role, you will oversee high-throughput, low-latency network infrastructure, multi-region cloud and edge data center environments, customer support, and round-the-clock Network Operations (NOC/SOC). You will ensure carrier-grade availability, sub-millisecond packet inspection performance, and bulletproof operational resilience against massive, distributed cyber threats. ## What You Will Be Doing - **Infrastructure Strategy & Scale:** Architect, scale, and optimize a globally distributed hybrid/edge network capable of processing tens of terabits per second of inspected traffic across global Points of Presence (PoPs) and public cloud environments. - **Operational Excellence & 99.999% Uptime:** Lead global NOC and SRE teams to maintain carrier-grade SLAs, disaster recovery readiness, zero-downtime upgrades, and sub-minute incident response times. - **Edge & Peering Architecture:** Direct global transit, peering, BGP routing optimization, CDN integration, and hardware acceleration (SmartNICs/DPUs) to maximize throughput and minimize global latency. - **Capacity Planning & FinOps:** Own the multi-million-dollar infrastructure CapEx/OpEx budget, leading vendor negotiations (hardware, data centers, transit providers) and optimizing unit economics as traffic scales exponentially. - **Security & Compliance:** Partner with internal CISO/InfoSec teams to ensure operational infrastructure complies with FedRAMP, SOC 2 Type II, ISO 27001, and Zero Trust security architectures. - **Executive Leadership:** Build, mentor, and lead high-performing, globally distributed engineering, operations, and telecommunications teams across multiple time zones. ## Required Skills and Experience - **Experience:** 15+ years in network engineering and infrastructure operations, with at least 7+ years in executive leadership (VP/SVP) within a hyperscale cloud, Tier-1 ISP/telecom, CDN, or enterprise-scale cloud security platform. - **Technical Depth:** Deep domain expertise in large-scale BGP routing, DDoS mitigation architecture, software-defined networking (SDN), edge computing, and bare-metal/cloud hybrid architectures. - **Scale Track Record:** Proven experience operating distributed infrastructure processing petabytes of real-time data under strict low-latency requirements. - **Leadership & FinOps:** Demonstrated success leading 100+ person engineering and operations organizations and managing enterprise-scale infrastructure budgets. ## Education BSCS, EE, IT, or equivalent required. A Master's degree in a technical field or an MBA is strongly preferred.