Associate Solutions Engineer

### **About the position:** As an Associate Solutions Engineer, you’ll be the technical partner to our Mid Market Account Executives and learn to become a trusted advisor to customers navigating security and network transformation. This is an entry-level pre-sales role with a structured ramp, hands-on enablement, and direct mentorship from experienced SEs and SE leadership. You’ll start by supporting discovery calls, running product demos, and helping with proof-of-value engagements. As you build expertise, you’ll take on more ownership of technical evaluations, customer-facing presentations, and deal strategy. This is a strong launchpad for a long-term career in Sales Engineering ### **Responsibilities include:** - Partner with Account Executives to qualify opportunities, uncover customer pain points, and map Netskope solutions to business and technical requirements - Deliver clear, engaging product demos and technical presentations to audiences ranging from hands-on engineers to security leaders - Support proof-of-value (POV) engagements, including environment setup, configuration, success criteria tracking, and results readouts - Answer technical questions and help respond to security questionnaires, RFPs, and architecture reviews - Build and maintain deep knowledge of the Netskope platform, including Secure Web Gateway, CASB, Zero Trust Network Access, Data Loss Prevention, and AI and GenAI security use cases - Stay current on the broader security landscape, including SASE/SSE, Zero Trust, cloud security, and competitive offerings - Troubleshoot technical issues during evaluations and work with Support, Product, and Engineering to resolve them - Capture customer and field feedback and share it with Product and internal teams - Contribute to team knowledge through demo environments, documentation, and enablement material - Complete Netskope certifications and our internal SE onboarding program ### **Job Requirements:** - 0-2 years of experience in a technical role such as IT, help desk, systems or network administration, security operations, consulting, or a technical internship - Working knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, TLS, proxies, firewalls) - Familiarity with core security concepts (authentication, encryption, threat types, data protection) - Strong written and verbal communication skills, with the ability to explain technical concepts simply - Curiosity, a willingness to learn quickly, and comfort with feedback - Ability to work collaboratively in a fast-paced, customer-facing environment ### **Desire:** - Hands-on experience with cloud platforms (AWS, Azure, GCP) or SaaS applications (Microsoft 365, Google Workspace, Salesforce) - Exposure to identity and endpoint technologies or MDM tools - Relevant certifications (Security+, Network+, CCNA, AWS/Azure fundamentals, or similar) - Internship, co-op, or early-career experience in pre-sales, customer success, or technical support - Experience presenting to groups, whether in a professional, academic, or community setting ### **Education** - Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent practical experience preferred. #LI-DP1