Spotify Non-Voice Support with French and English (Remote within Bulgaria) - Fixed Term Contract
Sutherland
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This role on the market
20 open bulgaria roles across 6 companies are on ApplySarthi right now.
- Key Account Manager – Oncology (Lung) – Plovdiv / Stara Zagora, South BulgariaAstrazeneca
- Team Lead, Android Core Product - Sofia, BulgariaSpeechify
- Danish Speaking Solutions Consultant Work Sofia BulgariaMercier Consultancy Group
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- Sr. Technical Program Manager I (Remote Eligible in Bulgaria)Smartsheet
What bulgaria roles keep asking for: Account management (35%), AWS (20%), CRM (20%), Kotlin (20%), Agile (15%), Java (15%), Microservices (15%), Node.js (15%) — counted across their open postings here.
Sutherland has 411 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
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Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with Account management? Tell me one thing you learned the hard way.
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
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Practise the Spotify Non-Voice Support with French and English (Remote within Bulgaria) - Fixed Term Contract at Sutherland interview free →What You'll Do (Non-Voice Support Only): Provide email and chat support (no phone calls!) to platform users Answer common "how-to" and FAQ-type questions Assist with account management and payment-related issues Guide users through troubleshooting steps with patience and clarity Fixed Term Contract from 6th of November till 23rd of December Full time contract only What We’re Looking For: Fluency in French (C1 level) and English (C1 level) Valid EU work permit – required to work in Bulgaria Availability to work flexible shifts, including weekends Previous customer service experience – a plus, but not a dealbreaker Excellent communication skills A positive, problem-solving attitude What You’ll Get: Fully remote training and work from anywhere in Bulgaria Food vouchers and Multisport card (partially covered) Performance bonuses World-class training and career growth opportunities Digital HR services and 24/7 psychological support Why Join Us? Fully digital onboarding and contract signing Recognition and referral programs Engaging employee events and wellness initiatives Learning platforms and certification support Exposure to global business and an inclusive, multicultural environment
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Listed on smartrecruiters · posted 2026-10-12. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.