ApplySarthiOpen Positions: Customer Service Agents - MZ
Sutherland
Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.
This role on the market
30 open positions roles across 9 companies are on ApplySarthi right now, most of them in Surat (1).
- Model Risk [Multiple Positions Available]JPMorgan
- Senior Manager Manufacturing Systems Engineering - Automation (Multiple Positions)Amgen
- Compartment Manufacturing Engineer (multiple positions available)Generalmotors
Sutherland has 424 open roles listed here.
- Team Manager | Healthcare | Credentialing | Claims Processing/Provider Data Management
- Data Analystchennai
- MIS and Power BI Developerchennai
- Auto Loan Collections Associate
- Non-Licensed Insurance Representative
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
30 open positions roles are hiring right now across 9 companies, mostly in Surat — so the questions repeat. Practise them before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Open Positions: Customer Service Agents - MZ at Sutherland interview free →This is a full-time on-site role located in Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy . 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! 🚀 We’re Hiring Talented People! 🌟 Grads, Fresh Grads & Dropouts are welcome to apply! 🎓🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Flexibility with night and over night shifts. All your information will be kept confidential according to EEO guidelines.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Senior CloudOps EngineerSutherland · hyderabad
- DevSecOps EngineerSutherland · hyderabad
- Applicant - MortgageSutherland · kochi
- Manager- Enterprise AnalyticsSutherland · chennai
- Enterprise ArchitectSutherland · chennai
- Agentic AI DeveloperSutherland · chennai
- QA EngineerSutherland · chennai
- Cloud/Platform Engineer (AWS)Sutherland · chennai
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.