ApplySarthiOpen Positions: Customer Service Agents - MZ
Sutherland
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This role on the market
28 open positions roles across 8 companies are on ApplySarthi right now, most of them in Mumbai (1).
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What positions roles keep asking for: Excel (25%), Agile (21%), SQL (21%), AWS (18%), CI/CD (14%), Product management (14%), Stakeholder management (14%), Tableau (14%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for positions roles keep coming back to Excel, Agile, SQL, AWS. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Open Positions: Customer Service Agents - MZ at Sutherland interview free →This is a full-time on-site role located in Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy . 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette . If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! 🚀 We’re Hiring Talented People! 🌟 Grads, Fresh Grads & Dropouts are welcome to apply! 🎓🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Flexibility with night and over night shifts. All your information will be kept confidential according to EEO guidelines.
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Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.