Key Account Manager

To achieve revenue targets through the retention and growth of existing customers (T1, T2, T3) and hunting prospects. Is field based. Sales - Identify new clients and qualify new opportunities - Identify key contacts within existing accounts; cross selling and upselling accordingly - Develop and maintain account plan to support revenue goals and objectives - Build and implement an effective contact strategy Processes - Understand Experian's proposition and be able to articulate this in the context of the client/s requirements. Have broad - knowledge of the market we operate in and our competitors Client - Forecast accurately and consistently on a monthly basis and effectively manage client debt Operational - Ensure all KPIs surrounding client contact, retention, and growth are met. Customer - Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do. - Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making. - Deliver great clients and consumers service and seek to exceed client / consumer expectations. Regulatory, Governance and Control - Adhere to all regulatory requirements within role responsibility and escalate issues quickly. - Pro-actively identify risks and make recommendation to mitigate these. - Understand and adhere to specific regulatory obligations and company policies and procedures. Performance Management - Understand and participate in Elevate Performance ensuring stretching personal objectives, a personal development plan and regular self and team feedback. - Comply with the Training and Competency requirements and complete required training in a timely manner. Knowledge, Skills and Experience - Drive, determination and the ability to self-motivate - Ability to build and sustain effective business relationships - Fluency in data, analytics and business process management - Proven ability to articulate complex propositions in terms of business value - Excellent commercial acumen and negotiation skills - Outstanding networking and communication skills - Strong written communication - Demonstrable leadership of others Key Account Manager Senior 10 years experience in consultive sales roles, ideally in the sortwere / data industry Knowledge / Network about financial industry (banks / financial house / payment institutions / ...) CCNL: Metalmeccanico Salary range = 52.100,00 - 67.750,00 Level=EB8 Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here