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Java Support Engineer

Sutherland

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This role on the market

2,547 open support roles across 415 companies are on ApplySarthi right now, most of them in Bengaluru (138), Hyderabad (87), Pune (48).

What support roles keep asking for: Linux (13%), AWS (13%) — counted across their open postings here.

CRM jobs · HTML jobs · Java jobs · JavaScript jobs

Sutherland has 423 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. What is your experience with Java? Tell me one thing you learned the hard way.
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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Job Description The Actimize Technical Support Engineer performs a wide range of duties including some or all of the following: Review and investigate issues raised by client and provide accurate guidance based on current documentation. Understand client software configuration and customizations done in the following programming languages: Java, JavaScript, SQL, XML to provide the right support. Be able to install, configure and customize solutions by following implementation guides and manuals. Reproduce client environment data, configuration and setup in order to investigate possible issues. Provides information by collecting, analyzing, and summarizing development and service issues. Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process. Collaborates and adds value through participation in peer case reviews, providing comments and suggestions. Work with customer and ownership for issues collaborating with higher tiers for end-to-end resolution Assist with Customers request assistance via many channels including, phone, email, and various web contact methods (chat, e-Services). Documenting all customer interactions in CRM tool in accordance with SLA. Excellent verbal and written communication skills in English. Bachelor's degree in computer science (or equivalent). At least 2 years in technical support facing customers and resolving issues. Fast learner with ability to educate themselves on relevant technologies 2 years of experience with application development using Object oriented, JAVA, Windows Forms, SQL. Technical development/debugging and diagnosis skills (e.g. coding, scripting, etc.). Integration experience with desktop enterprise software applications. Knowledge with Linux, Microsoft Server. Knowledge with XML, HTML, PERL. This is a hybrid position in Bogotá, Colombia. (North Point Torre Krystal building: Cra 7 #156-10)

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Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.