French - Customer Service Representative
Sutherland
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
2,391 open representative roles across 339 companies are on ApplySarthi right now, most of them in Bengaluru (29), Hyderabad (6), Delhi NCR (6).
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What representative roles keep asking for: Salesforce (20%), CRM (15%) — counted across their open postings here.
Sutherland has 423 open roles listed here.
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- MIS and Power BI Developerchennai
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for representative roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with CRM? Tell me one thing you learned the hard way.
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the French - Customer Service Representative at Sutherland interview free →**Responsabilités :** - Traiter les demandes de la clientèle et résoudre leurs problèmes en leur apportant une assistance rapide et professionnelle - Prendre en charge les problèmes de la clientèle et transmettre les cas complexes à un niveau hiérarchique supérieur si nécessaire - Consigner les échanges avec précision et préserver la confidentialité des informations relatives à la clientèle Exigences : Baccalauréat ou équivalent Compétences en communication en français de niveau B2+ (minimum) Maîtrise des outils CRM, de la messagerie électronique et des tableurs Solides capacités de résolution de problèmes et souci du détail Poste ouvert exclusivement aux candidats égyptiens Compétences clés : Communication claire, professionnelle et empathique Esprit orienté client et prise en charge des problèmes Capacité à mener plusieurs tâches de front et à établir des priorités dans un environnement dynamique
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Listed on smartrecruiters · posted 2026-09-08. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.