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ERP Shaw

Sutherland

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This role on the market

8 open shaw roles across 1 companies are on ApplySarthi right now, most of them in Delhi NCR (8).

What shaw roles keep asking for: Stakeholder management (12%) — counted across their open postings here.

Sutherland has 424 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for shaw roles keep coming back to Stakeholder management. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. Tell me about a problem you solved at work that you are proud of.
  3. Tell me about a time you disagreed with your manager. What happened?
  4. Where do you want to be in three years?
  5. What is a weakness you are working on, and how?

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Practise the ERP Shaw at Sutherland interview free →

As a Technical Support Associate, you will deliver customer service to clients and customers of an American publicly traded Internet domain registrar and web hosting company, all via phone. KEY RESPONSIBILITIES: • Resolve customer issues and upsell; • Identify and relate with various customer needs and scenarios; • Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner; • Remain updated in client and industry led processes, technology applications, utilities, and products; • Utilize various client based tools and applications for customer management and servicing; • Transfer customers to appropriate departments when required; • Conduct data entry, documentation, and case management; • Work and partner with others within a team-based environment; and • Achieve and maintain required metrics and goals. KEY RESPONSIBILITIES: • Resolve customer issues and upsell; • Identify and relate with various customer needs and scenarios; • Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner; • Remain updated in client and industry led processes, technology applications, utilities, and products; • Utilize various client based tools and applications for customer management and servicing; • Transfer customers to appropriate departments when required; • Conduct data entry, documentation, and case management; • Work and partner with others within a team-based environment; and • Achieve and maintain required metrics and goals. All your information will be kept confidential according to EEO guidelines.

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Listed on smartrecruiters · posted 2023-10-13. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.