ApplySarthi Match jobs to your CV

Customer service vacancy

Sutherland

Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.

This role on the market

3,133 open customer roles across 444 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (57), Hyderabad (35).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Sutherland has 424 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. How do you handle a problem you do not know the answer to?
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Customer service vacancy at Sutherland interview free →

Responsibilities: Respond to customer inquiries through phone, email, and social media. Provide accurate information about products and services. Handle customer complaints and resolve issues professionally. Follow up with customers to ensure their satisfaction. Maintain accurate customer records and update relevant systems. Work closely with other departments to solve customer problems. Requirements: Excellent communication and interpersonal skills. Good English communication skills. Customer-oriented and able to remain calm under pressure. Good problem-solving and organizational skills. Previous customer service experience is preferred but not required. Ability to work as part of a team. What We Offer: Competitive salary. Supportive and professional working environment. Training and development opportunities. Career growth opportunities. To apply: Please send your CV and contact details to the recruitment team.

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on smartrecruiters · posted 2026-08-23. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.