ApplySarthiCustomer Service Specialist
Sutherland
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
4,121 open customer roles across 721 companies are on ApplySarthi right now, most of them in Bengaluru (72), Delhi NCR (69), Hyderabad (35).
- Customer Journey & App Analytics ApprenticeBackmarket
- Customer Success ManagerDoctrine
- Digital Guest Service / Customer Support Supervisor (all genders) Hospitality in BerlinHomaris Service GmbH
- Strategic Customer Success Partner Coach - France360Learning
- Customer Success Specialist (Morning Schedule)Jobgether
What customer roles keep asking for: Customer success (34%), SaaS (21%), Account management (19%), CRM (17%), Stakeholder management (14%), Salesforce (14%), Excel (13%), Supply chain (13%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
- Associate Manager - IT BRM | Work From Homedelhi ncr
- Customer Service Representative - Temporary
- Solutions Architect | US or CAN Based | Fully Remote
- Non-Licensed Insurance Representative
- Clinical Healthcare BPO Consultant (Director Level)delhi ncr
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with CRM? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Service Specialist at Sutherland interview free →This is a full-time on-site role located in New Cairo for a Customer Service Specialist . Your day-to-day responsibilities will include: Handling customer interactions with efficiency and empathy . Providing tailored solutions to meet customer needs. Ensuring a positive customer experience through effective communication and professional phone etiquette . Fresh Grads & Dropouts are welcome to apply! What we’re looking for: Fluency in English is a MUST (B2/C1) Strong skills in Customer Service & Customer Support Problem-solving , active listening , & attention to detail Experience in a customer-facing role and familiarity with CRM tools is a plus! Flexibility with night & overnight shifts is essential If you’re passionate about making a difference and love helping customers, we want YOU! Benefits Very competitive salary up to 25K Net Overnight allowance Overtime scheme Social & Medical Insurance Fully Paid Training Transportation provided (Door to Door for Ladies) Eligibility for promotions after 6 to 12 months Friendly work environment
Match this job to your CV
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Listed on smartrecruiters · posted 2026-09-01. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.