ApplySarthiCustomer Service Retention B2B Support
Sutherland
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
This role on the market
81 open retention roles across 33 companies are on ApplySarthi right now, most of them in Bengaluru (5), Mumbai (1), Delhi NCR (1).
- Customer Experience & Retention ManagerHarness · bengaluru
- Director, Customer RetentionGohighlevel
- CRM Manager - Retention & Engagement (m/w/d) – Data & CLVRosental Organics GmbH
- Senior Manager, Customer RetentionJobgether
- Customer Retention Sales SpecialistHp
What retention roles keep asking for: CRM (74%), Excel (53%), Account management (20%), SaaS (17%), Salesforce (17%), Customer success (14%), B2B (12%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
- Associate Manager - IT BRM | Work From Homedelhi ncr
- Customer Service Representative - Temporary
- Solutions Architect | US or CAN Based | Fully Remote
- Non-Licensed Insurance Representative
- Clinical Healthcare BPO Consultant (Director Level)delhi ncr
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for retention roles keep coming back to CRM, Excel, Account management, SaaS. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Service Retention B2B Support at Sutherland interview free →This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication. Customer Service, sales and retention skills Proficiency in English B2 -C1 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus Sales or Retention experience Benefits Competitive Salary + Achievable KPIS/Allowances/Incentives 1.1k night and overnight allowance Transportation is provided both ways (Door to Door for ladies) Social and medical insurance is provided First 3 months are Fully Granted Healthiest work environment (Great place to work certified) Commission scheme
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Senior CloudOps EngineerSutherland · hyderabad
- DevSecOps EngineerSutherland · hyderabad
- Applicant - MortgageSutherland · kochi
- Enterprise ArchitectSutherland · chennai
- Lead - SME (Email Abuse)Sutherland · hyderabad
- Lead -Quality Assurance (Email Abuse)Sutherland · hyderabad
- Associate Manager - Account ManagementSutherland · hyderabad
- CyberArk ArchitectSutherland · hyderabad
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-04-30. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.