ApplySarthiCustomer Service Retention B2B Support
Sutherland
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This role on the market
47 open retention roles across 28 companies are on ApplySarthi right now, most of them in Bengaluru (4), Mumbai (1), Delhi NCR (1).
- Senior CRM Manager:in (Lifecycle & Retention) I E-Commerce I Growth I Achim, hybridKleines Kraftwerk DE GmbH
- Staff Data Scientist - Core Revenue RetentionGohighlevel
- Senior Lifecycle & Retention ManagerCosuno
- Senior Product Manager - Technical, WW Prime - Member Growth - RetentionAmazon.com Services LLC
- Customer Retention TrainerJobgether
What retention roles keep asking for: CRM (53%), Customer success (43%), SaaS (21%), Salesforce (19%), Account management (15%), SQL (15%) — counted across their open postings here.
Sutherland has 424 open roles listed here.
- Team Manager | Healthcare | Credentialing | Claims Processing/Provider Data Management
- Data Analystchennai
- MIS and Power BI Developerchennai
- Auto Loan Collections Associate
- Non-Licensed Insurance Representative
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for retention roles keep coming back to CRM, Customer success, SaaS, Salesforce. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Service Retention B2B Support at Sutherland interview free →This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication. Customer Service, sales and retention skills Proficiency in English B2 -C1 Grads and Dropouts only Flexibility with night and overnight shifts Flexibility with Rotational shifts Previous experience in a similar role is a plus Sales or Retention experience Benefits Competitive Salary + Achievable KPIS/Allowances/Incentives 1.1k night and overnight allowance Transportation is provided both ways (Door to Door for ladies) Social and medical insurance is provided First 3 months are Fully Granted Healthiest work environment (Great place to work certified) Commission scheme
Match this job to your CV
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Listed on smartrecruiters · posted 2026-04-30. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.