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Customer Service Representatives

Sutherland

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This role on the market

18 open representatives roles across 8 companies are on ApplySarthi right now.

What representatives roles keep asking for: Salesforce (28%), CRM (17%) — counted across their open postings here.

Sutherland has 439 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for representatives roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. How do you explain a technical problem to a customer who is not technical?
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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We’re looking for Customer Service Representatives to join our team and provide excellent customer experiences. If you’re a strong communicator, problem-solver, and enjoy helping people, this opportunity is for you What We Offer: • Competitive salary starting from 15.6k up to 22K • KPIs Guaranteed for the first three months • Fully Paid training • Transportation Provided pickup and drop off (Door to door for females 24/7) • Career growth opportunities • Supportive work environment • Social and Medical Insurance • Job is on-site in Fifth Settlement, Cairo • Competitive salary starting from 15.6k up to 22K • KPIs Guaranteed for the first three months • Fully Paid training • Transportation Provided pickup and drop off (Door to door for females 24/7) • Career growth opportunities • Supportive work environment • Social and Medical Insurance • Job is on-site in Fifth Settlement, Cairo Requirements: • University graduates/dropouts • English level: B1+ / B2 / B2+ / C1 • Good communication & customer service skills is a plus • Willingness to work on-site & rotational shifts (Night-overnight)

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Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.