ApplySarthicustomer service representative
Sutherland
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This role on the market
2,389 open representative roles across 342 companies are on ApplySarthi right now, most of them in Bengaluru (29), Hyderabad (6), Delhi NCR (6).
- Business Development Representative (BDR)Zefir
- Business Development Representative (EMEA)Qdrant.tech
- Business Development Representative - English SpeakingPrelude
- Business Development RepresentativeZip
- Account Development Representative I - North AmericaCamunda
What representative roles keep asking for: Salesforce (21%), CRM (16%) — counted across their open postings here.
Sutherland has 423 open roles listed here.
- Data Analystchennai
- MIS and Power BI Developerchennai
- Auto Loan Collections Associate
- Non-Licensed Insurance Representative
- Operations - Real-Time Queue Analyst
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for representative roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the customer service representative at Sutherland interview free →Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience while meeting performance standards. Work effectively in a fast-paced, team-oriented environment. Excellent English communication skills . Strong problem-solving and troubleshooting abilities. Good computer and technical skills. Customer-focused with a professional attitude. Ability to multitask and work under pressure. Willingness to work rotational shifts , including overnight shifts. Previous technical support or customer service experience is a plus, but not mandatory.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-09-21. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.