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Customer Service Representative

Sutherland

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2,388 open representative roles across 342 companies are on ApplySarthi right now, most of them in Bengaluru (29), Hyderabad (6), Delhi NCR (6).

What representative roles keep asking for: Salesforce (20%), CRM (16%) — counted across their open postings here.

Sutherland has 424 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for representative roles keep coming back to Salesforce, CRM. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. How do you decide which ticket to work on first?
  3. Tell me about feedback from customers that you passed on to the product team.
  4. How do you explain a technical problem to a customer who is not technical?
  5. Tell me about an angry customer you handled. What did you say?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Customer Service Representative at Sutherland interview free →

This is a full-time, on-site role for a Customer Service Agent, located in New Cairo. The Customer Service Agent will manage daily interactions with customers, addressing inquiries, resolving concerns, and ensuring customer satisfaction. Responsibilities include managing customer accounts, providing exceptional communication, and supporting the customer service team to meet organizational objectives. Agents will foster positive relationships and maintain the highest standard of customer care at all times. English level B2 / C1 Sales experience is required University graduates only/Dropouts Ability to work on site 💼 What we offer: Guaranteed KPIs for the first 3 months Free company transportation Medical and social insurance Overnight shift allowance Valuable experience with a newly launched account Long-term career growth within a multinational environment 📍 Work Location: Sutherland – 5th Settlment banks center All your information will be kept confidential according to EEO guidelines.

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Listed on smartrecruiters · posted 2026-01-21. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.