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Customer service job

Sutherland

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This role on the market

3,140 open customer roles across 443 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (35).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Sutherland has 423 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. Tell me about an angry customer you handled. What did you say?
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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💬 About the Role We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists . In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note. What you’ll be doing: Answering customer questions and providing support Resolving issues in a calm, professional, and friendly way Communicating clearly and confidently over the phone Making customers feel heard, valued, and supported Working closely with your team to deliver great service ✅ Who Can Apply? Fresh graduates & dropouts are welcome! Good communication and customer service skills A positive attitude and willingness to learn Strong listening and problem-solving skills Comfortable working as part of a team Fluent English is required (B2/C1 level) Ability to work night & overnight shifts 🎁 What’s In It for You? Attractive salary Fully paid training Granted KPIS first 3 months Social & medical insurance Free transportation Overnight allowance Real opportunities for career growth and promotion.

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Listed on smartrecruiters · posted 2026-04-26. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.