ApplySarthiCustomer Service Consultant (Cantonese Speaker)
Sutherland
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This role on the market
20 open cantonese roles across 6 companies are on ApplySarthi right now.
- Private Client Banker (Bilingual English and Cantonese Required) Bay Parkway and 67th St - Brooklyn, NYJPMorgan
- AI Trainers Network - CantoneseJobgether
- Inside Service Agent - Mandarin/CantoneseAllstate
- Business Development Representative (Cantonese Speaking)Cloudflare
Sutherland has 417 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Practise the questions Sutherland is likely to ask for this role, with feedback on your answers.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Service Consultant (Cantonese Speaker) at Sutherland interview free →What you’ll do Support customers through live chat and inbound calls with warmth and care Solve everyday tech issues, such as login errors and device compatibility Guide customers through account and billing questions Keep clear, accurate records of every interaction Stay up to date on product updates and policies so you always give the right answer What we’re looking for Fluent spoken Cantonese, written Traditional Chinese, and spoken and written English Ideally 1 to 2 years in customer service, with a focus on customer satisfaction (CSAT) A positive, patient, problem-solving attitude Work setup Shifts: 9am to 9pm, including weekends Schedule: 5 days on, 2 days off (40 hours a week) Location: 100% onsite in Bangsar South, Kuala Lumpur (no hybrid option)
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Listed on smartrecruiters · posted 2026-10-16. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.