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Customer Service Consultant - Biggest Telecom Account

Sutherland

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This role on the market

3,131 open customer roles across 443 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (57), Hyderabad (35).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Sutherland has 424 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. How do you explain a technical problem to a customer who is not technical?
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Customer Service Consultant - Biggest Telecom Account at Sutherland interview free →

Act as a front-line interface with US customers Role involves responding to customers over the phone and resolving their inquiries. Work remote from anywhere inside Egypt after 6 Months Maintaining the customer experience and providing the best image to the company. Provide excellent customer service to inbound callers. Solve customer concerns. Sell client products & offers. Offered Package: Attractive Packages + Sales bonus scheme + Overnight Shift Allowance. Social Insurance and Private Medical Insurance Coverage. Fun team activities Working conditions: 2 Days off per week Rotational shifts. 9 working hours including 1-hour Break. Transportation for Night and Overnight Shift Fluent in English C1 is a Must Graduates, Dropouts are welcome to apply. Alexandria resident is a must. Egyptian Nationality is a must. Having ex. in Call Centre (English Account) is preferred. Soft and communication skills. Males & Females

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Listed on smartrecruiters · posted 2026-08-04. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.