ApplySarthiCustomer service agents
Sutherland
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This role on the market
3,134 open customer roles across 440 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (34).
- Content Marketing Lead – Customer StoriesBLP Digital AG
- Customer Engagement ManagerRivia
- Customer Success LeadAccurx
- Customer Success Managerconga
- Customer Success Manager Enterprise - CDDGorgias
What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.
Sutherland has 423 open roles listed here.
- Data Analystchennai
- MIS and Power BI Developerchennai
- Auto Loan Collections Associate
- Non-Licensed Insurance Representative
- Operations - Real-Time Queue Analyst
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer service agents at Sutherland interview free →Answering customer questions and providing support Resolving issues in a calm, professional, and friendly way Communicating clearly and confidently over the phone Making customers feel heard, valued, and supported Working closely with your team to deliver great service Fresh graduates & dropouts are welcome! Good communication and customer service skills A positive attitude and willingness to learn Strong listening and problem-solving skills Comfortable working as part of a team Fluent English is required (B2/C1 level) Ability to work night & overnight shifts
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
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Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-01-20. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.