ApplySarthiCustomer service agents
Sutherland
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
This role on the market
4,120 open customer roles across 720 companies are on ApplySarthi right now, most of them in Bengaluru (72), Delhi NCR (69), Hyderabad (35).
- Customer Journey & App Analytics ApprenticeBackmarket
- Digital Guest Service / Customer Support Supervisor (all genders) Hospitality in BerlinHomaris Service GmbH
- Strategic Customer Success Partner Coach - France360Learning
- Customer Success Specialist (Morning Schedule)Jobgether
- Software Development Engineer, Customer Experience and Business TrendsAmazon
What customer roles keep asking for: Customer success (34%), SaaS (21%), Account management (19%), CRM (17%), Stakeholder management (14%), Salesforce (14%), Excel (13%), Supply chain (13%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
- Associate Manager - IT BRM | Work From Homedelhi ncr
- Customer Service Representative - Temporary
- Solutions Architect | US or CAN Based | Fully Remote
- Non-Licensed Insurance Representative
- Clinical Healthcare BPO Consultant (Director Level)delhi ncr
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer service agents at Sutherland interview free →Answering customer questions and providing support Resolving issues in a calm, professional, and friendly way Communicating clearly and confidently over the phone Making customers feel heard, valued, and supported Working closely with your team to deliver great service Fresh graduates & dropouts are welcome! Good communication and customer service skills A positive attitude and willingness to learn Strong listening and problem-solving skills Comfortable working as part of a team Fluent English is required (B2/C1 level) Ability to work night & overnight shifts
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Senior CloudOps EngineerSutherland · hyderabad
- DevSecOps EngineerSutherland · hyderabad
- Applicant - MortgageSutherland · kochi
- Enterprise ArchitectSutherland · chennai
- Lead - SME (Email Abuse)Sutherland · hyderabad
- Lead -Quality Assurance (Email Abuse)Sutherland · hyderabad
- Associate Manager - Account ManagementSutherland · hyderabad
- CyberArk ArchitectSutherland · hyderabad
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-01-20. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.