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Consumer Care Learner

Experian

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This role on the market

379 open consumer roles across 90 companies are on ApplySarthi right now, most of them in Mumbai (5), Bengaluru (5), Delhi NCR (4).

Accounting jobs · Excel jobs

Experian has 414 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

379 open consumer roles are hiring right now across 90 companies, mostly in Mumbai — so the questions repeat. Practise them before you sit with Experian.

Questions you are likely to be asked

  1. Why do you want to join Experian?
  2. What is your experience with Accounting? Tell me one thing you learned the hard way.
  3. Tell me about a problem you solved at work that you are proud of.
  4. Tell me about a time you disagreed with your manager. What happened?
  5. Where do you want to be in three years?

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Why this role is critical to us Handle all customer queries which includes email and web related queries and complaints for specific products. Follows up with clients regarding queries. Monitors company administration procedures for the division, like enrolments of new members, in addition to any changes in service and products. Updating of Systems and correspondence. To provide consumers with their personal credit reports. Logs, investigates and resolves consumer disputes related to consumers’ personal credit reports. What you’ll need to bring to the party • Initiative and Responsibility • People Management • Execution • Analysis and Judgment • Innovation • Effective Communication • Constructive Teamwork • Target Driven • Customer Focus • Accounting • Familiarity with Ticket logging/tracking system • Advance Microsoft Office (Word, Excel and PowerPoint) What you’ll be doing • Customer Service • Logging • Investigations • Closure • My Credit Check Grade 12 / NQF level 4 Customer Service Certificate Contact Centre Experience Customer Service experience and track record. Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

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Listed on smartrecruiters · posted 2026-09-10. ApplySarthi collects openings and links to application pages; the role is advertised by Experian, not by us.