ApplySarthiBahasa Indonesia Bilingual Customer Service Associate | Music Streaming Services | Shaw
Sutherland
Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.
This role on the market
46 open indonesia roles across 25 companies are on ApplySarthi right now, most of them in Delhi NCR (1).
- Linux System Administrator | Infrastructure Monitoring | Based in IndonesiaHostinger
- IBM Indonesia Cross Communications ProfessionalIBM
- Sales Manager - Microsoft Ads - Jakarta, IndonesiaInMobi
- Direct Transport Sales Representative - East IndonesiaMaersk
- Sales Specialist Acute Care Informatics, IndonesiaPhilips
What indonesia roles keep asking for: Stakeholder management (24%), SaaS (20%), Observability (17%), Salesforce (15%), Kubernetes (13%) — counted across their open postings here.
Sutherland has 424 open roles listed here.
- Team Manager | Healthcare | Credentialing | Claims Processing/Provider Data Management
- Data Analystchennai
- MIS and Power BI Developerchennai
- Auto Loan Collections Associate
- Non-Licensed Insurance Representative
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for indonesia roles keep coming back to Stakeholder management, SaaS, Observability, Salesforce. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Bahasa Indonesia Bilingual Customer Service Associate | Music Streaming Services | Shaw at Sutherland interview free →As a Bahasa Indonesia Bilingual Customer Service Associate for our Music Streaming Services account in Shaw, , and you'll be managing subscriptions, assisting with account registration, and handling cancellation requests to ensure our customers enjoy a seamless music experience. Provide bilingual customer support (English + Bahasa Indonesia) across multiple channels (live and non-live) Handle Email/Chat/Calls for the customers using the provided tools Resolve the customer's issue. Establish and maintain rapport with consumers Accurately capture all required information in the respective tools Accurately report all happenings on the email/chat/calls to the respective supervisor/lead Complete all given tasks within the time specified Adhere to the rules and regulations of the company Adhere to the non-disclosure agreement Finished at least 2 years in college (or High School Graduate + relevant work experience) Excellent English and Bahasa Indonesia written and verbal communication skills Working knowledge on computers Good customer service and problem solving skills Meet the specific daily targets with respect to the Key Result Areas All your information will be kept confidential according to EEO guidelines.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Senior CloudOps EngineerSutherland · hyderabad
- DevSecOps EngineerSutherland · hyderabad
- Applicant - MortgageSutherland · kochi
- Manager- Enterprise AnalyticsSutherland · chennai
- Enterprise ArchitectSutherland · chennai
- Agentic AI DeveloperSutherland · chennai
- QA EngineerSutherland · chennai
- Cloud/Platform Engineer (AWS)Sutherland · chennai
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on smartrecruiters · posted 2026-02-05. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.