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Associate / Sr. Associate - Refferal

Sutherland

Sutherland is also hiring for this role in Bhopal, MP, India, Mumbai, Kochi, Chennai.

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This role on the market

5 open refferal roles across 1 companies are on ApplySarthi right now, most of them in Mumbai (1), Kochi (1), Chennai (1).

Sutherland has 438 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

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Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. Tell me about yourself, and why this role is the right next step.
  3. Tell me about a problem you solved at work that you are proud of.
  4. Tell me about a time you disagreed with your manager. What happened?
  5. Where do you want to be in three years?

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Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issues, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively contribute to reducing program shrinkage Eligibility Criteria: Any full-time UG/PG Graduate (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) - 2025 Passout can apply Other Additional Skills required: Excellent verbal and written English language skills. Good analytical and typing skills. Flexibility to work shifts including nights. Candidates must reside within a radius of 25 Km of our office Disclaimer: Sutherland never requests payment or favors in exchange for job opportunities. Please report any suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

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Listed on smartrecruiters · posted 2026-07-14. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.