ApplySarthiAssociate Manager - Trust & Safety
Sutherland
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
958 open safety roles across 140 companies are on ApplySarthi right now, most of them in Bengaluru (33), Delhi NCR (18), Mumbai (11).
- Compliance Analyst, Safety, NASTAmazon
- Safety SpecialistAbbott
- HSE Radiation Safety SpecialistNovartis
- Senior Health Safety Environment ExecutiveJll
- Anthropic Fellows Program, AI Safety & Securityanthropic
What safety roles keep asking for: Excel (14%) — counted across their open postings here.
Sutherland has 439 open roles listed here.
- Associate Manager - IT BRM | Work From Homedelhi ncr
- Customer Service Representative - Temporary
- Solutions Architect | US or CAN Based | Fully Remote
- Non-Licensed Insurance Representative
- Clinical Healthcare BPO Consultant (Director Level)delhi ncr
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for safety roles keep coming back to Excel. Practise those questions before you sit with Sutherland.
Questions you are likely to be asked
- Why do you want to join Sutherland?
- What is your experience with SIEM? Tell me one thing you learned the hard way.
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Associate Manager - Trust & Safety at Sutherland interview free →Key Responsibilities: Oversee daily operations, ensuring SLA, productivity, and quality targets are consistently met Supervise, coach, and develop a team of agents; manage rostering and shift planning Monitor trends in spam, phishing, spoofing, and abuse; drive proactive mitigation strategies Conduct incident reviews, root cause analysis (RCA), and implement corrective/preventive actions Leverage Splunk to build dashboards, track KPIs, and generate actionable insights Ensure adherence to email authentication standards (SPF, DKIM, DMARC) and security protocols Collaborate with cross-functional teams and multi-vendor partners for seamless operations Drive continuous improvement initiatives, process optimization, and automation opportunities Required Skills & Qualifications: 4+ years of experience in email operations / Trust & Safety / SOC environments Strong understanding of SMTP, SPF, DKIM, DMARC, and email infrastructure Hands-on experience with Splunk Proven experience managing teams in a 24x7 operational setup Strong stakeholder management, analytical, and decision-making skills
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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Listed on smartrecruiters · posted 2026-09-11. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.