ApplySarthi

Assistant Trainer

Sutherland

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This role on the market

243 open trainer roles across 51 companies are on ApplySarthi right now, most of them in Bengaluru (4), Mumbai (2), Delhi NCR (2).

What trainer roles keep asking for: System design (15%), REST APIs (15%) — counted across their open postings here.

Sutherland has 413 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for trainer roles keep coming back to System design, REST APIs. Practise those questions before you sit with Sutherland.

Questions you are likely to be asked

  1. Why do you want to join Sutherland?
  2. Tell me about yourself, and why this role is the right next step.
  3. Tell me about a problem you solved at work that you are proud of.
  4. Tell me about a time you disagreed with your manager. What happened?
  5. Where do you want to be in three years?

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Practise the Assistant Trainer at Sutherland interview free →

Your main tasks: Real Time Classroom Support: —Facilitate lessons as needed (20-30% of time) based on subject matter expertise and Trainer’s schedule. —Manage class level chat from Day 1 to mirror site’s production communication cadence Administrative Support: —Meet with Trainer daily to plan for the day and discuss class/Representative concerns —Partner with Trainer to schedule make-up sessions for classroom absences Managing Call Taking Real Time: —Review performance daily/hourly partner to create daily game plan —Respond to CSR’s questions and needs through chat as needed Transition/Administrative Support: —Communicate regularly with production Coaches to schedule call taking in pod and other transition items —Assist in preparation for performance reviews —Assist in daily huddle and debrief planning and delivery —6-month tenure in current role with no disciplinary actions and great performance —MS Office Knowledge —English B2 (desirable) —Site and full time Availability —Analytical Thinking —Facilitation Skills —Trustworthiness —Adult Learning Principles —Experience as: Consultant (1 year experience), Tech Consultant (6 months) , Associate Coach (6 months), Assistant Trainer (6 months) and Mentor (1 year experience) All your information will be kept confidential according to EEO guidelines.

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Listed on smartrecruiters · posted 2026-10-08. ApplySarthi collects openings and links to application pages; the role is advertised by Sutherland, not by us.