ApplySarthi

Analista de Customer Success Pleno - Vaga Exclusiva para Pessoas com Deficiência (PcD)

Experian

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This role on the market

19 open exclusiva roles across 9 companies are on ApplySarthi right now.

What exclusiva roles keep asking for: Excel (21%) — counted across their open postings here.

Account management jobs · Customer success jobs

Experian has 400 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for exclusiva roles keep coming back to Excel. Practise those questions before you sit with Experian.

Questions you are likely to be asked

  1. Why do you want to join Experian?
  2. What is your experience with Customer success? Tell me one thing you learned the hard way.
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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Buscamos um(a) profissional de Customer Success para garantir a adoção, o engajamento e a geração de valor para os clientes por meio de uma atuação consultiva e estratégica. O objetivo é fortalecer o relacionamento com a carteira, impulsionar resultados e identificar oportunidades de expansão de negócios. Conduzir treinamentos de onboarding sobre os produtos e soluções contratadas Adaptar treinamentos e abordagens de acordo com o perfil, necessidades e maturidade de cada cliente; Entender o negócio do cliente e suas principais dores Identificar e desenvolver oportunidades de expansão (upsell e cross-sell) Sugerir melhorias no uso dos produtos Realizar contatos periódicos (follow-ups estratégicos) Experiência prévia em Customer Success, Account Management ou áreas comerciais Excelente comunicação e habilidade para conduzir conversas estratégicas com clientes Perfil consultivo e orientado a resultado Organização e disciplina Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

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Listed on smartrecruiters · posted 2026-09-29. ApplySarthi collects openings and links to application pages; the role is advertised by Experian, not by us.