Strategy & Planning, Commerce Payments - Vice President

Join a forward-thinking team where your strategic instincts and planning expertise will directly shape how Chase builds and scales its Commerce Payments capabilities. You'll work at the intersection of strategy and execution, partnering with senior leaders and cross-functional teams to drive outcomes that matter. This is a high-visibility role for someone who thrives in dynamic environments and wants to make a real impact on the future of digital commerce. As a Vice President, Strategy and Planning Lead in Commerce Payments, you will sit between day-to-day execution and longer-horizon strategy — owning integrated planning, executive-ready narratives, and cross-functional alignment. You will help translate strategic priorities into an actionable roadmap and operating rhythm, connecting product, technology, analytics, finance, and partner teams to drive Commerce Payments' strategy and outcomes. Job responsibilities Develop and maintain a deep understanding of the Commerce Payments product roadmap, end-to-end user experience, and core product areas Drive long-term product strategy and roadmap optimization, with emphasis on longer-horizon initiatives and sustained business outcomes Create and deliver executive-ready narratives and materials — including business reviews, strategy readouts, and leadership updates — that clearly articulate strategy, progress, trade-offs, and results Partner cross-functionally to maximize business value by aligning stakeholders, resolving dependency risks, and accelerating decision-making Own integrated planning and operating cadence: track execution, manage dependencies, maintain action logs, and provide regular progress updates to leadership Coordinate with Risk, Controls, Legal, and Compliance partners to maintain a strong risk and controls environment Establish and continuously improve best practices for stakeholder communications, planning routines, and strategy articulation Required qualifications, capabilities, and skills 7 or more years of experience in product strategy, program management, product management, chief-of-staff, or strategy and planning roles with proven delivery in fast-paced environments Demonstrated ability to manage multiple complex initiatives simultaneously, drive clarity, and maintain momentum amid ambiguity and shifting priorities Strong analytical and synthesis skills with the ability to quickly distill complex inputs, structure decisions, and iterate with stakeholders as new information emerges Excellent written and verbal communication skills with the ability to influence across a matrixed organization Comfort partnering with Risk, Controls, Legal, and Compliance to ensure appropriate governance and execution discipline Proficiency with Microsoft Office tools (PowerPoint, Excel, Teams) and Jira/Confluence Bachelor's degree required Preferred qualifications, capabilities, and skills Experience supporting or operating in a chief-of-staff or strategy and planning function within a large, complex organization Background in payments, fintech, or digital commerce Demonstrated experience building and scaling planning operating rhythms and governance frameworks Strong executive presence with experience preparing and presenting materials to senior leadership Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.