Senior Systems Engineer

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. The Compute org comprises of a family of critical foundational infrastructure services that drive OCI’s hardware lifecycle activities Work with product team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service. Authority for end-to-end performance and operability. Partner with development teams in meeting SLA to unblock customers. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Required Skills: 6+ years overall experience in the IT industry. Minimum 4 years of experience in systems administration, production support, or cloud operations. Strong Linux administration experience with Ubuntu and Oracle Linux in production environments. Good understanding of host-level networking fundamentals, including TCP/IP, routing, DNS, interface behavior, and connectivity troubleshooting. Working knowledge of OSI layers and the ability to apply layered troubleshooting across host, network, and service issues. Understanding of peer-to-peer, node-to-node, and service-to-service communication patterns in distributed systems. Experience supporting data center operations or large-scale infrastructure environments. Hands-on experience with GPU infrastructure, including NVIDIA and AMD based systems, and familiarity with GPU shapes or instance families. Demonstrated troubleshooting experience across GPU hosts, operating systems, hardware, networking, drivers, and dependent services in production. Automation experience using shell scripting and operational tooling to reduce manual effort and improve reliability. Strong operational ownership, incident handling, and problem-solving skills in production environments. Hands-on experience with monitoring, deployment, configuration, and support tooling used in day-to-day operations. Range and benefit information provided in this posting are specific to the stated locations only IN: Hiring Range in INR from: 1,393,900 to 2,439,400 per annum. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Range and benefit information provided in this posting are specific to the stated locations only IN: Hiring Range in INR from: 1,393,900 to 2,439,400 per annum. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. As part of Oracle’s onboarding process and consistent with applicable law, India-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.