Senior Process Manager

Key Accountabilities 1. Global and Regional KYC Policy · Draft, review, maintain, and enhance global and regional KYC policies, procedures, standards, control requirements, desktop guides, and operating manuals. · Interpret global minimum standards and identify country or regional nuances applicable to the UK, Spain, wider EMEA, and other relevant jurisdictions. · Perform policy gap assessments arising from regulatory change, audit findings, quality reviews, control failures, or operational feedback. · Manage policy governance activities including stakeholder consultation, approvals, version control, implementation planning, communication, and periodic review. · Provide practical advisory support on policy interpretation, exceptions, escalations, risk acceptance, and documentation requirements. · Translate complex regulatory obligations into concise, clear, and operationally workable procedures for first- and second-line teams. 2. Complex Entity and Beneficial Ownership Advisory · Provide expertise on complex legal entity types, including Special Purpose Vehicles (SPVs), trusts, foundations, funds, partnerships, holding companies, private investment vehicles, family offices, and financial institutions. · Assess ownership and control chains to identify ultimate beneficial owners, controllers, board of directors, and authorized signatories. · Define documentary and verification standards for layered, cross-border, nominee, or otherwise complex structures. · Advise on CDD and EDD requirements for higher-risk customers, politically exposed persons, adverse media, sanctions exposure, and higher-risk jurisdictions. · Develop practical decision trees and training material to improve consistency in complex entity reviews.