ApplySarthiSenior Analyst - Operations
eClerx
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This role on the market
6,008 open operations roles across 493 companies are on ApplySarthi right now, most of them in Bengaluru (204), Hyderabad (140), Mumbai (123).
- Operations Manager, Amazon LogisticsAmazon
- Billing Operations LeadJobgether
- Data Operations Analyst (Mandarin Speaker)NielsenIQ
- Lead/Sr Lead – Strategy and OperationsAgoda
- Senior Manager, HR OperationsHudl
What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
eClerx has 663 open roles listed here.
- Associate Process Managermumbai
- Analystmumbai
- Senior Analystmumbai
- Senior Analystmumbai
- SENIOR ANALYST
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with eClerx.
Questions you are likely to be asked
- Why do you want to join eClerx?
- Tell me about an analysis that changed a decision. What did you find?
- How do you check that your numbers are right before you share them?
- Walk me through a dashboard or report you built. Who used it, and for what?
- Explain a join or a window function you have used, and why you needed it.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Analyst - Operations at eClerx interview free →Duties and Responsibilities: Guide customers through the rollover experience and answer their questions through chat, e-mails, and phone calls Become an expert on 401ks, rollovers, and IRAs Communicate with financial institutions and employers on behalf of customers to help with their transactions, where necessary Contribute to our internal knowledge-based and external FAQs based on customer questions/comments Synthesize customer feedback and share with other team-members Skills and Qualifications At least 1 year experience in an account handling US 401ks, rollovers, and IRAs, or KYC outreach (voice) experience, or any other experience as a financial CSR in a voice account At least vocational degree or college degree Experience working at a BPO is a plus Experience working in the financial services industry is a major plus Fluent in English with a neutral accent Strong interest in helping people achieve their financial goals Familiarity with customer service best practices and tools Ability to work flexible hours if necessary to solve customers’ problems Experience at a startup or similar fast-paced organization, a plus
Match this job to your CV
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Listed on oraclehcm · posted 2026-01-27. ApplySarthi collects openings and links to application pages; the role is advertised by eClerx, not by us.