Manila - Billing QA

Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms. • Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly. • Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues. • Maintain detailed records of audit findings and corrective actions. • Prepare audit reports and summaries for management review. • Monitor billing processes to ensure adherence to internal controls and regulatory standards. • Assist in the development and implementation of billing audit procedures and best practices. • Support internal and external audits by providing documentation and explanations as needed. • Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling. • Recommend process improvements to enhance billing accuracy and efficiency. • Ensure timely follow-up on audit findings and track resolution progress. • Validate billing data against contracts, service agreements, and purchase orders. • Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches. • Train and support billing staff on compliance standards and audit procedures. • Stay current with industry regulations, billing standards, and best practices. Skills and Qualifications • Bachelor’s degree in Accounting, Finance, or a related field with at least 3 years of experience in BPO or Shared Service Industry supporting US accounts and process • 3+ years of experience in billing, auditing, or financial analysis. • Strong understanding of billing systems, accounting principles, and audit methodologies. • Proficient in MS Excel and experience with ERP systems (SAP, Oracle, NetSuite, or similar) • Knowledgeable with IFRS and US GAAP • Willing to work on a fixed night shift