Legal Operations Manager

The Legal, Compliance, Audit, Risk and Sustainability (LCARS) team at Verisk is seeking an experienced Legal Operations Manager to partner closely with the Head of LCARS Operations in supporting the functions reporting to Verisk’s Chief Legal Officer (CLO). This role combines hands-on operational leadership, project and program management, and a data-driven approach to departmental performance. Responsibilities span financial and spend management support, contracting operations, knowledge management, process improvement, and technology implementation. The successful candidate will balance detailed execution with broader operational priorities and bring practical experience using technology, automation, and artificial intelligence (AI) to improve how work gets done. 7+ years of relevant operations experience, preferably within a corporate or in-house legal department. Candidates with demonstrated success in project and program management and process improvement, including Lean Six Sigma or comparable methodologies, will also be considered. A contracting operations background and familiarity with Salesforce, CLM platforms, and workflow tools are highly preferred. Strong financial acumen and prior responsibility for supporting budgeting, forecasting or reforecasting, expense tracking, and financial reporting. Experience with related financial processes or outside counsel spend management is valuable; familiarity with ELM platforms such as Onit is preferred. Experience defining performance metrics and building dashboards and reporting tools using Excel, Power BI, or comparable applications. Demonstrated initiative, sound judgment, discretion, and the ability to handle sensitive and confidential information. Strong analytical and problem-solving skills, with demonstrated experience mapping, documenting, and improving operational processes. Excellent organizational and project management skills, including managing concurrent priorities, coordinating cross-functional stakeholders, and delivering against deadlines. Hands-on experience translating business needs into technology solutions, including configuring workflows or building automations, with the ability to work independently and partner with technical specialists. Practical experience applying AI to business workflows. Exposure to building or configuring AI agents and using tools such as Microsoft Copilot, Claude, and ChatGPT is highly preferred, along with the ability to assess output quality and operational value. Proficiency with Microsoft 365 applications and collaborative work management tools. Experience with Smartsheet, SharePoint, Power Automate, and Power Apps is preferred. Experience leading adoption of new processes and tools through stakeholder engagement, rollout planning, training, and ongoing support. Strong written and verbal communication skills, with the ability to adapt messages to different audiences. A collaborative approach, with demonstrated ability to build trust and productive relationships across functions.