Lead Technical Program Manager

Leverage deep technical expertise and servant leadership to guide cutting-edge, global technology programs, driving measurable business outcomes, operational excellence, and innovation in a dynamic, fast-changing environment. As a Lead Technical Program Manager in Corporate Technology, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm. Job responsibilities Develop and execute comprehensive program plans incorporating technical requirements, milestones, dependencies, resourcing, and timelines to deliver outcomes on time and at quality. Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project or program outcomes Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders to ensure transparency and effective communication throughout the project or program lifecycle including profit and loss analyzation, dependency management, milestone tracking and delivery assurance. Use enterprise-authorized AI capabilities within the work environment to accelerate program planning (e.g., consolidating inputs into integrated plans and executive-ready updates), validating outputs and handling data according to sensitivity requirements. Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity. Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations. Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes Preferred qualifications, capabilities, and skills Any applicable certifications