IVR Technical Analyst/Business Analyst
Zensar
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This role on the market
6,095 open business roles across 807 companies are on ApplySarthi right now, most of them in Bengaluru (257), Hyderabad (123), Delhi NCR (89).
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- Near Patient Care & Retail Business PartnerRoche
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- Business Systems Analysis - Professional IIFiserv · mumbai
- Account Manager- SMB Business SalesVerizon
What business roles keep asking for: Stakeholder management (19%), Excel (15%), CRM (14%), Salesforce (14%), SQL (13%) — counted across their open postings here.
Zensar has 251 open roles listed here.
- Gen AI
- SFDC - Tech Lead - Service Cloudbengaluru
- IVR Systems Operations Engineer Sr
- Senior .NET Full Stack Developer
- Web QA
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for business roles keep coming back to Stakeholder management, Excel, CRM, Salesforce. Practise those questions before you sit with Zensar.
Questions you are likely to be asked
- Why do you want to join Zensar?
- Explain a join or a window function you have used, and why you needed it.
- How would you explain a surprising number to a manager who does not believe it?
- Tell me about an analysis that changed a decision. What did you find?
- How do you check that your numbers are right before you share them?
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Practise the IVR Technical Analyst/Business Analyst at Zensar interview free →IVR Technical Analyst/Business Analyst Minimum 3 years experience Ability to communicate with engineers on requirements and expected outcomes Familiarity with voice components and/or contact center practices/procedures IVR knowledge of call flows, automation, self service IVR, Complex ACD testing (both speech and DTMF) Ability to interpret system log files for research Experience with remote system support Smoke testing, System integration testing, regression testing Creation of functional requirements based on business/client/end user needs Minimum 3 years experience Ability to communicate with engineers on requirements and expected outcomes Familiarity with voice components and/or contact center practices/procedures IVR knowledge of call flows, automation, self service IVR, Complex ACD testing (both speech and DTMF) Ability to interpret system log files for research Experience with remote system support Smoke testing, System integration testing, regression testing Creation of functional requirements based on business/client/end user needs
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Listed on oraclehcm · posted 2026-11-09. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.