Global Banking Deal Services – Billing Relationship Partner

Key responsibilities Banker and invoicing support Own banker coverage for billing: Serve as the senior point of contact for deal teams, setting billing approach, timing, and expectations; step in on priority/complex matters. Run the pipeline and deliver outcomes: Oversee the regional pipeline and billing milestones, driving timely post-close invoicing and surfacing risks early. Lead cross-functional execution: Coordinate Business Management, Product Control, Legal, Middle Office/Operations, and Tax to remove blockers, escalate appropriately, and close issues quickly. Drive BAU improvement: Identify recurring pain points and implement workflow, transparency, and operating cadence enhancements to reduce administrative burden. Ensure compliant billing set-up: Oversee collection and validation of documentation and payment instructions to enable smooth compliance checks and billing execution. Govern external spend: Challenge estimates, secure approvals, enforce SLAs, and address law firm/vendor performance or quality gaps. Ensure invoice quality and controls: Review/approve invoices as required, ensuring correct tax treatment, documentation, and deal team sign-off prior to issuance. Manage escalations: Act as escalation point for sensitive client and vendor billing inquiries, driving timely resolution. Drive collections: Maintain senior oversight of receivables, prioritizing aged items, resolving disputes, and mobilizing bankers/clients to accelerate recovery. Team leadership, operating model and performance management Lead the function: Own the billing operating model, day-to-day execution, and a clear RACI across stakeholders. Set direction & drive change: Define priorities, deliver a multi-quarter improvement roadmap, and reduce friction for deal teams through process simplification and better transparency. Run performance management: Establish and manage KPIs/SLAs, lead monthly reviews, and drive action plans to improve backlog, quality, and timeliness. Senior stakeholder partnership: Act as escalation point for business heads, resolve high-impact issues, and keep bankers and partners aligned through close. Required qualifications, capabilities, and skills Proven leadership in a matrixed environment; ability to deliver through influence. Strong understanding of the investment banking transaction lifecycle (M&A/ECM/DCM). Controls/governance mindset with experience running an execution-focused function. Track record managing KPIs/SLAs and improving quality, timeliness, and throughput. Strong communication, judgment, and problem-solving skills; comfortable with senior escalations. Proficiency with financial systems/tools and using data to drive improvements. Preferred qualifications, capabilities, and skills Experience in billing/invoicing/receivables or financial operations in a transaction environment. Experience leading operating model change and/or process/technology transformation. Success factors in this role Trusted, accountable leader with strong stakeholder credibility. Delivers accurate, timely billing outcomes with improved transparency and control. Resolves issues quickly and keeps stakeholders aligned through deal close.