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Genesys Telecom Engineer

Zensar

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9 open genesys roles across 8 companies are on ApplySarthi right now.

What genesys roles keep asking for: Salesforce (56%), CRM (44%), Agile (33%), REST APIs (33%), SAP (33%), ServiceNow (33%), SaaS (22%), Stakeholder management (22%) — counted across their open postings here.

Zensar has 223 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for genesys roles keep coming back to Salesforce, CRM, Agile, REST APIs. Practise those questions before you sit with Zensar.

Questions you are likely to be asked

  1. Why do you want to join Zensar?
  2. How would you design an API for a feature you have worked on?
  3. What do you do when a production issue happens on your code?
  4. Walk me through a system you built. How was it designed, and what would you change now?
  5. Tell me about a hard bug you tracked down. How did you find the cause?

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Practise the Genesys Telecom Engineer at Zensar interview free →

Zensar Technologies Limited is seeking a skilled Genesys Telecom Engineer to lead the design, deployment, and upkeep of our Genesys CX telecommunications platform. In this role you will work closely with cross‑functional teams, ensure optimal system performance, troubleshoot complex issues, and provide expert support and training to end‑users. Bachelor’s degree in Telecommunications, Computer Science, or related field (or equivalent certifications). 7‑10 years of experience as a Genesys Telecom Engineer with Genesys PureConnect or Genesys CX. Strong knowledge of telephony protocols: VoIP, SIP, H.323, ISDN, and analog/digital endpoints. Hands‑on experience with call routing, voicemail, conferencing, and contact‑center solutions. Familiarity with Genesys CX (CCaaS and UCaaS) administration, configuration, and troubleshooting. Solid understanding of IP networking (LAN, WAN, VLAN, routing protocols). Proven analytical and problem‑solving abilities for complex technical issues. Excellent communication and interpersonal skills for cross‑team collaboration. Relevant Genesys certifications (e.g., Genesys Certified Professional) highly desirable. Ability to work in a fast‑paced environment and manage multiple priorities.

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Listed on oraclehcm · posted 2026-10-31. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.