ApplySarthiDYNAMICS 365 TELEPHONY TEST ENGINEER
Zensar
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This role on the market
3 open telephony roles across 2 companies are on ApplySarthi right now.
What telephony roles keep asking for: Azure (67%), Jira (67%), SQL (67%), Accounting (33%), CRM (33%), SaaS (33%), Salesforce (33%) — counted across their open postings here.
Zensar has 260 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for telephony roles keep coming back to Azure, Jira, SQL, Accounting. Practise those questions before you sit with Zensar.
Questions you are likely to be asked
- Why do you want to join Zensar?
- What is your experience with Azure? Tell me one thing you learned the hard way.
- What do you do when a developer says a bug is not a bug?
- How do you decide what to test when time is short?
- Tell me about a serious bug you caught before release. How did you find it?
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Practise the DYNAMICS 365 TELEPHONY TEST ENGINEER at Zensar interview free →We are looking for an experienced professional to lead testing efforts for CTI integrations and contact center solutions. The ideal candidate will validate call flows, test omnichannel interactions, and ensure data synchronization with various telephony platforms. This role is crucial for delivering a robust and integrated customer service experience. 5-7 years of experience in software testing, with a focus on Dynamics 365 Customer Service. Expertise in CTI testing, contact center solutions, and omnichannel capabilities. Proficiency in Azure DevOps or JIRA for test management. Strong knowledge of API testing and SQL for data validation. Experience with telephony platforms like Genesys, NICE CXone, Five9, and Avaya. Ability to design and execute test scenarios for inbound call routing and outbound dialing. Understanding of IVR navigation and call transfer processes. Familiarity with call recording validation and case creation validation. Excellent communication and collaboration skills for effective team work. Analytical mindset with a problem-solving approach to testing and integration challenges.
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Listed on oraclehcm · posted 2026-08-12. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.