Client Data Associate

Join JPMorganChase Commercial and Investment Banking AML Escalations Team, where curiosity and critical thinking are essential to how we asses and manage risk. You will leverage an inquisitive mindset to dig beneath the surface, uncover meaningful insights, and support informed decision-making while partnering closely with internal stakeholders. As a Client Data Associate in the AML Escalations Team, you will play a key role in reviewing AML-related escalations, including Politically Exposed Persons (PEP) profiles and financial crimes media. This position requires strong investigative instincts, attention to detail, and the ability to synthesize complex information to assess and articulate financial crime risk. You will work cross-functionally with front office, middle office, legal, and compliance partners to evaluate client risk, determine appropriate actions, and support sound decision-making in line with regulatory expectations. Job Responsibilities: Conduct in-depth reviews of AML escalations, including PEP relationships and financial crimes media. Analyze and connect disparate data points to identify potential financial crime risk and determine appropriate escalation or disposition Partner with client owners, middle office, legal, and compliance teams to obtain information, assess risk, and drive timely resolution Ensure KYC documentation is accurately completed, clearly articulated, and maintained in accordance with internal policies and regulatory standards Manage a high volume of concurrent cases while maintaining strong attention to detail and quality of analysis Track, maintain, and publish reporting metrics, including escalation timeliness and past-due items Proactively escalate risks, bottlenecks, or aging items and recommend solutions Contribute to AML/KYC-related projects and process improvements, identifying opportunities to enhance efficiency and strengthen controls Required Qualifications, Skills, and Capabilities: Bachelor’s degree or equivalent work experience. 3+ years in AML or financial crimes investigations within compliance, law enforcement, legal, risk, or audit. Deep knowledge of AML typologies, red flags, and investigative techniques; applies sound risk judgment in complex, ambiguous scenarios. Proven end-to-end investigations experience, forming and articulating risk-based conclusions beyond alert or task processing. Ability to analyze and synthesize complex, multi-source information across client behavior, transactions, and external intelligence to identify meaningful risk indicators. Hands-on experience with banking systems, KYC platforms, and case management tools. Demonstrated capacity to manage high-volume concurrent work while maintaining depth, accuracy, and critical thinking. Strong ownership and accountability; operates independently and drives cases to resolution with minimal oversight. Excellent written and verbal communication, able to clearly articulate risk, defend conclusions, and tailor messages to diverse stakeholders. High learning agility; continuously learns, incorporates feedback, and adapts to evolving regulations, internal policies, and line-of-business practices. Effective stakeholder and project management skills, including constructive challenge, influencing decisions, tracking deliverables, prioritization, and meeting tight deadlines; proficiency with Microsoft Office (Excel, Word, PowerPoint, Access) and collaboration tools such as SharePoint. Preferred Qualifications, Skills, and Capabilities: Demonstrated ability to drive process improvements or data-driven initiatives, influencing stakeholders and enhancing controls Experience leveraging data analytics, automation tools, or emerging technologies to improve investigative efficiency and reporting Please note this role is not eligible for employer immigration sponsorship. Final Job Grade and officer title will be determined at time of offer and may differ from this posting.