ApplySarthiAssociate Process Manager – End User Support Group
eClerx
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This role on the market
1,591 open process roles across 109 companies are on ApplySarthi right now, most of them in Mumbai (76), Pune (66), Bengaluru (54).
- Process Assistant, Grocery Fulfillment CentersAmazon
- Staff AI Process SpecialistJobgether
- Senior Process EngineerIntuitive
- Business Process ConsultantCapco
- (Junior) Process & Operations Manager - Energy (m/w/d)1KOMMA5˚
What process roles keep asking for: Agile (14%) — counted across their open postings here.
eClerx has 663 open roles listed here.
- Associate Process Managermumbai
- Analystmumbai
- Senior Analystmumbai
- Senior Analystmumbai
- SENIOR ANALYST
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for process roles keep coming back to Agile. Practise those questions before you sit with eClerx.
Questions you are likely to be asked
- Why do you want to join eClerx?
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
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Practise the Associate Process Manager – End User Support Group at eClerx interview free →JOB DESCRIPTION TITLE: Associate Process Manager – Technology Services RANK: Associate Process Manager Reporting to: Associate Program Manager – Technology Services Duties and Responsibilities: The Associate Process Manager – End User Support Group will lead and manage end-user technology support operations in the Manila – Philippines location. This role is responsible for ensuring consistent, high-quality IT service delivery to internal employees and client accounts, supporting both on-site and work-from-home environments. The ideal candidate will bring operational excellence, and a customer-centric approach to managing a large-scale, 24x7 support operation within a BPO or technology services environment. Strategic Leadership • Execute the IT End User Support strategy aligned with business and client delivery goals. • Drive digital workplace initiatives to enhance employee productivity and collaboration. • Establish and track KPIs for service delivery, ensuring compliance with SLAs
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Listed on oraclehcm · posted 2026-03-26. ApplySarthi collects openings and links to application pages; the role is advertised by eClerx, not by us.