Technical Product Manager, Identification & JS Agent

Accountabilities:: As Technical Product Manager, you will coordinate the delivery of assigned product features and initiatives while ensuring that requirements, documentation, dependencies, and stakeholder communications remain clear and up to date. You will work alongside senior product leadership and technical teams to support execution, gather insights, prepare launches, and monitor product performance. Product Delivery & Execution Own delivery coordination for assigned product features, epics, and workstreams within the priorities and constraints established by the Senior Technical Product Manager. Translate product direction into actionable user stories, jobs-to-be-done (JTBD), acceptance criteria, and definitions of done. Maintain Jira epics, tasks, acceptance criteria, and delivery updates in collaboration with Engineering. Keep product systems and records accurate and current, including Notion, Jira, Productboard, and relevant roadmap and release tracking tools. Support backlog refinement, sprint planning readiness, delivery sequencing, and release preparation. Track delivery risks, dependencies, unresolved questions, and key decisions, escalating issues when they affect business objectives, customer commitments, timelines, scope, pricing, eligibility, or strategic priorities. Participate in technical reviews and develop sufficient technical understanding to contribute to discussions about architecture, implementation, and trade-offs. Product Documentation & Communication Create and maintain clear feature documentation under the guidance of senior product leadership. Document product use cases and confidently explain assigned features to internal stakeholders. Support Product Requirements Documents (PRDs) by preparing user stories, JTBD, acceptance criteria, and relevant customer and business context. Draft or contribute to internal release notes, product updates, and stakeholder communications. Ensure developer documentation is updated whenever product behavior or functionality changes. Communicate feature progress, known limitations, delivery timelines, and release readiness to relevant internal teams. Customer, Market & Product Insights Monitor customer feedback, support channels, Productboard insights, and requests from internal stakeholders. Identify recurring issues and potential product limitations or improvement opportunities. Participate in customer discovery activities, brainstorming sessions, user experience discussions, and product feedback reviews. Gather qualitative and quantitative insights to support product prioritization and decision-making. Monitor the competitive landscape and stay informed about relevant technical developments and market trends within assigned product areas. Product Operations & Launch Support Maintain roadmap and feature records as initiatives progress through their lifecycle. Coordinate launch readiness across Engineering, Product Marketing, Customer Success, Sales, and Support. Support Product Marketing in preparing customer education materials, release communications, and launch documentation. Prepare product updates for internal forums, including Customer Success and Sales Engineering meetings and release communication channels. Track post-launch success metrics for assigned epics and issues and summarize findings to inform future product improvements. Requirements : The ideal candidate has experience in product management, product ownership, business analysis, technical program management, or a related role involving technical products. You should be comfortable working with APIs, SaaS platforms, developer tools, security, fraud prevention, or analytics solutions. Strong documentation skills, technical curiosity, attention to detail, and the ability to coordinate cross-functional delivery are essential. You should also be motivated to learn product strategy through hands-on execution and take ownership of making complex or ambiguous work clear and actionable. Experience in product management, product ownership, business or product analysis, technical program management, solutions engineering, support engineering, or a similar position. Experience working with technical products such as APIs, SaaS platforms, developer tools, fraud prevention solutions, security products, or analytics platforms. Strong written communication skills, including the ability to create structured product documentation, developer guides, user stories, and stakeholder updates. Familiarity with Agile product development, backlog management, release readiness, and cross-functional delivery processes. Experience supporting API-driven or data-centric products. Ability to collaborate with Engineering and Design teams to clarify requirements, acceptance criteria, and user experience expectations. Comfort reading technical documentation and discussing implementation details with engineers. Ability to use product analytics, customer feedback, and stakeholder input to support product decisions. Familiarity with tools such as Productboard, Notion, Jira, Amplitude, Sigma, SQL, or comparable platforms. Strong attention to detail, dependable follow-through, and ownership of operational responsibilities. Ability to bring structure and clarity to ambiguous requirements and evolving product work. Curiosity about customer challenges, technical systems, and business trade-offs, with a willingness to ask questions and contribute ideas. Experience supporting product launches, release notes, customer education, or go-to-market coordination. Strong collaboration and communication skills, with the ability to keep multiple stakeholders informed and aligned. Benefits : Annual salary range of $126,000–$170,000, depending on geographic location, experience, and expertise. Fully remote working environment within eligible countries. Opportunity to work on advanced identification technologies and products designed to help enterprises detect and prevent online fraud. Collaboration with a globally distributed team across Product, Engineering, Design, Sales, and Customer Success. Exposure to technical product development, API platforms, developer tools, and emerging fraud detection technologies. Opportunity to develop product management expertise while working closely with experienced senior product leaders. Inclusive working environment that values diverse experiences, perspectives, and cultural backgrounds. Commitment to creating a respectful workplace where employees feel valued and empowered.