Strategy & Planning Manager

Accountabilities: Own the performance of a portfolio of key markets, driving growth, operational efficiency, pricing strategy, and competitive positioning while maintaining accountability for weekly results. Accelerate marketplace growth by partnering with Growth teams to prioritize target customers, locations, and industry verticals in each market. Identify and implement opportunities to increase marketplace adoption and strengthen the organization's position in the last-mile logistics sector. Improve critical market performance metrics by collaborating with Operations, Technology, and other teams to enhance service quality and operational effectiveness. Lead strategic projects in partnership with executive sponsors, including key customer programs, marketplace strategy initiatives, and expansion into new verticals. Coordinate cross-functional workstreams across Growth, Supply, Operations, Pricing, Product, Engineering, Finance, and Data, driving progress and alignment without relying on direct reporting authority. Design and run experiments to evaluate revenue, cost, and quality drivers, using measurable results to determine which initiatives should be expanded across markets. Develop operational playbooks, performance reporting, and repeatable processes that help successful market strategies scale throughout the business. Challenge existing practices and continuously identify ways to improve the experience of customers, drivers, and internal teams. Requirements: Bachelor's degree in Business, Engineering, or a related field, or equivalent professional experience. 2+ years of experience in a relevant field, such as banking, consulting, technology, analytics, or operations. Strong analytical and problem-solving skills, with the ability to use experimentation, testing, and iteration to make informed business decisions. Demonstrated ability to take initiative and deliver results in fast-paced environments where priorities and requirements may be ambiguous. Hands-on, resourceful approach, with a willingness to manage both strategic responsibilities and detailed execution. Excellent communication and collaboration skills, with the ability to influence stakeholders and coordinate progress across diverse cross-functional teams. Ability to challenge conventional approaches, identify improvement opportunities, and translate ideas into practical solutions. Strong team-oriented mindset and willingness to work closely with colleagues across different functions. AI fluency and the ability to leverage AI tools to accelerate decision-making, delivery, and execution. Benefits: Annual salary range of $110,000–$130,000 USD. Equity participation. Full-time, fully remote position within the United States. Opportunity to take ownership of strategic initiatives and directly influence growth and operational performance across multiple markets. Exposure to executive-level projects and collaboration with diverse teams across business and technology functions.