Staff Platform Engineer

About the Role Hevo's platform moves and transforms data for thousands of customers, around the clock. We're looking for a Staff Platform Engineer to own the reliability, scalability, and observability of the infrastructure that makes that possible — a senior, hands-on engineer who can both operate at depth in AWS and Kubernetes and set technical direction for the broader Platform/DevOps function. What You'll Do: Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking) Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle Mentor and uplevel other platform engineers; set technical direction and engineering best practices Own capacity planning and cost optimization for cloud infrastructure What We're Looking For — Must-Haves: 8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level Deep, hands-on expertise running production Kubernetes at scale Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups) Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar) Strong scripting/automation skills (Python, Go, or Bash) Infrastructure-as-code experience (Terraform, Ansible) CI/CD pipeline design and ownership (Jenkins or similar) Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh Experience owning on-call/incident management and driving a strong postmortem culture Excellent communication skills — able to influence engineering decisions across teams without direct authority Nice to Have: Experience with multi-region or multi-cloud architectures Familiarity with cost optimization / FinOps practices Exposure to compliance-driven environments (SOC 2, GDPR) Prior experience at a SaaS or data infrastructure company