Senior Technical Product Owner

Accountabilities: Conduct stakeholder interviews, discovery sessions, and requirements workshops with cross-functional teams to understand business needs and translate them into clear, actionable requirements. Collaborate with key business stakeholders, Product Managers, and software development teams to define solutions that support program objectives, product strategies, and organizational priorities. Create, document, refine, and maintain product requirements, including features, functional specifications, and user stories that accurately address end-user needs. Manage and prioritize team backlogs, ensuring development teams have well-defined, actionable, and appropriately prioritized work items. Lead backlog refinement activities and prepare teams for Program Increment (PI) Planning within an Agile or Scaled Agile Framework (SAFe) environment. Review and formally accept completed user stories at the end of each development iteration or sprint, ensuring deliverables meet agreed acceptance criteria. Coordinate with teams across multiple release trains and value streams to support product integration, delivery alignment, and enterprise-wide initiatives. Partner with Enterprise Architecture teams to lead discussions, define technical solutions, and develop roadmaps for major projects, new products, and strategic enterprise initiatives. Mentor and support offshore Technical Product Owners, facilitate knowledge sharing, and coordinate cross-training on application-specific technologies and systems. Contribute to continuous improvement initiatives, special projects, and organizational performance objectives while ensuring high-quality delivery and effective collaboration. Requirements: Bachelor's degree in Information Technology, Business, or a related field, or equivalent professional experience. Significant experience in medical bill review, group health, or property and casualty (P&C) medical environments may also be considered. At least 10 years of experience in business analysis, with a strong background in translating business requirements into technical solutions. Minimum of 5 years of experience with systems modeling, user interface design and prototyping, decision trees, and data flow analysis. At least 3 years of experience working in Scrum-based Agile development environments; familiarity with the Scaled Agile Framework (SAFe) is preferred. Strong proficiency in analysis, documentation, and presentation tools, including Microsoft Word, Excel, PowerPoint, Visio, and JIRA. Excellent verbal and written communication skills, with the ability to explain complex functional and technical concepts clearly to both technical and non-technical stakeholders. Demonstrated ability to produce structured, accurate, and detailed documentation describing end-user challenges, functional requirements, and proposed solutions. Strong analytical thinking, problem-solving, and decision-making skills, with the ability to assess complex situations and develop practical solutions. Ability to quickly acquire knowledge of healthcare processes and business domains; previous healthcare industry experience is preferred. Experience collaborating with multidisciplinary teams, including Product Management, Software Engineering, Quality Assurance, Operations, Clinical, Data Science, and Marketing. Strong critical-thinking and quantitative skills, with the ability to interpret data, metrics, and visualizations to support informed decisions. Excellent attention to detail, organizational skills, adaptability, and the ability to manage shifting priorities in a fast-paced environment. Demonstrated learning agility, resilience, professional integrity, and the ability to handle sensitive information responsibly. Ability to work remotely with a dedicated, secure workspace, reliable high-speed internet connectivity, and an appropriate home office setup. Ability to perform the essential functions of the position, with or without reasonable accommodation. Benefits: Annual base salary: $122,000 to $140,000, depending on experience, education, skills, certifications, and other relevant business factors. Comprehensive healthcare coverage: Medical, dental, and vision insurance. Financial protection: Disability and life insurance coverage. Retirement savings: 401(k) savings plan. Paid family leave: Support for employees during important family milestones. Paid holidays: 9 paid holidays annually. Paid time off: 17 to 27 days of PTO per year, depending on position level and length of service. Remote working arrangement: Fully remote position within the United States. Virtual recruitment process: All interviews are conducted online. Work-life balance: A comprehensive benefits package designed to support employees' personal, professional, and family needs.