Senior Product Manager, Integrations

Accountabilities: Drive integrations strategy and roadmap: Define and execute the product strategy for new integrations and expanded capabilities, balancing customer feedback, business priorities, input from other product teams, and market opportunities. Lead product planning and prioritization: Partner with engineering and design teams to manage backlogs, sequence development initiatives, and make informed decisions about integration depth, functionality, and delivery timelines. Develop the integrations ecosystem: Oversee product development across multiple integration categories, including HR information systems, identity providers, cloud infrastructure, security platforms, and ticketing solutions. Collaborate with strategic partners: Work closely with partnership leaders to identify and activate relevant technology partners ahead of development and coordinate ongoing integration improvements. Maintain and optimize existing integrations: Ensure established integrations remain reliable, relevant, and effective while identifying opportunities to enhance functionality and customer experience. Gather and translate customer insights: Engage directly with customers to understand integration challenges, document requirements, and incorporate feedback into product decisions and prioritization. Improve adoption and discoverability: Collaborate with marketing and customer-facing teams on product messaging, training, enablement, and field initiatives that help customers find, configure, and use integrations effectively. Measure product performance: Define and monitor metrics related to integration coverage, functionality, data availability, and customer compliance outcomes, using insights to guide future investments. Leverage AI and emerging technologies: Explore responsible ways to use AI tools to improve product workflows, accelerate analysis, and enhance decision-making. Requirements Product management experience: At least 5 years of experience in product management, particularly in integrations, platform products, or technology ecosystems. Proven integration expertise: Demonstrated success prioritizing, developing, and delivering integrations that create measurable customer value. Experience managing an integration catalog or owning a specific integration category is highly desirable. Technical proficiency: Strong understanding of integration technologies, including APIs, authentication mechanisms, permissions, and data connectivity. Strategic prioritization: Ability to apply structured prioritization frameworks, balance competing demands, and make thoughtful decisions about product investments and development sequencing. Cross-functional collaboration: Experience working effectively with engineering, design, partnerships, marketing, and other product teams to align stakeholders and deliver shared outcomes. Customer-centric mindset: Ability to engage with customers, identify underlying needs, translate feedback into actionable requirements, and connect product decisions to business impact. Planning and execution: Strong organizational skills and experience coordinating multiple workstreams, managing roadmaps, and communicating progress, risks, and decisions clearly. Communication skills: Excellent written and verbal communication, with the ability to explain technical concepts, articulate product strategy, and build alignment across diverse stakeholders. AI readiness: Curiosity about emerging AI capabilities and a willingness to use AI responsibly to improve productivity, strengthen analysis, and support better product outcomes. Adaptability: Comfort working in a dynamic, collaborative environment where priorities evolve and product decisions require balancing technical constraints with customer and business needs. Benefits Competitive compensation: Annual base salary ranging from $207,000 to $244,000 , depending on location, skills, experience, and relevant qualifications. Equity: Equity compensation offering the opportunity to participate in the company's long-term growth. Health coverage: Comprehensive medical, dental, and vision insurance, with 100% of employee-only premiums covered for most medical plans. Parental leave: 16 weeks of fully paid parental leave for all new parents. Retirement savings: 401(k) plan with matching contributions and immediate vesting. Flexible time off: Flexible paid time off, 80 hours of sick time, and 11 company-paid holidays. Health and wellness: Wellness stipend and family planning benefits. Remote work support: Stipends for remote workspace, internet, and cellphone expenses. Commuter benefits: Available to eligible team members reporting to the San Francisco and New York City offices. Professional development and collaboration: Virtual team-building activities, knowledge-sharing sessions, lunch-and-learns, and company-wide events. Flexible work environment: Remote work opportunities, with offices available in San Francisco, New York City, London, Dublin, Tel Aviv, and Sydney.