Senior Microsoft Dynamics 365 CRM Developer / Technical Lead | NDA

Accountabilities: Develop and enhance CRM solutions: Design, develop, customize, and maintain Microsoft Dynamics 365 Customer Engagement solutions, with a primary focus on Dynamics 365 Sales. Deliver new functionality: Translate business requirements into effective CRM features, improvements, and customizations that support operational needs and business objectives. Maintain and optimize the existing platform: Quickly understand the current CRM architecture, configuration, and development workflows to deliver improvements efficiently and reliably. Troubleshoot and resolve issues: Investigate technical problems, identify root causes, implement fixes, and support the stability and performance of the CRM platform. Support system integrations: Contribute to the integration of Dynamics 365 CRM with external business applications, marketing platforms, and other connected systems. Participate in Agile delivery: Collaborate with the development team during sprint planning, implementation, testing, and scheduled releases, ensuring that deliverables meet agreed requirements and quality standards. Contribute to release management: Follow established deployment processes and release plans, helping ensure smooth delivery of enhancements and minimizing disruption to existing functionality. Collaborate with stakeholders: Work closely with fellow developers and relevant business stakeholders to clarify requirements, resolve technical challenges, and align solutions with business priorities. Provide technical leadership where applicable: For candidates taking on the Technical Lead responsibilities, establish development standards, review code, mentor developers, and guide technical implementation decisions while remaining actively involved in hands-on development. Requirements Professional experience: At least five years of hands-on experience developing, customizing, and enhancing Microsoft Dynamics 365 CRM or Customer Engagement solutions. Dynamics 365 Sales expertise: Strong practical knowledge of Microsoft Dynamics 365 Sales and the ability to work independently on an established CRM platform. Independent delivery: Proven ability to understand existing systems quickly, translate business requirements into technical solutions, and deliver new functionality and improvements with minimal supervision. Agile development experience: Experience working in sprint-based development environments, participating in planning and testing activities, and delivering changes through structured release processes. Technical troubleshooting: Strong analytical and problem-solving skills, with the ability to investigate complex issues and implement effective, maintainable solutions. Communication and collaboration: Good interpersonal skills and the ability to work effectively within a small development team. Upper-intermediate English proficiency or higher is required. Technical leadership experience, where applicable: At least two years of experience in a technical leadership role, including technical ownership, code reviews, developer mentoring, and the ability to balance leadership responsibilities with hands-on development. Additional technical knowledge considered an advantage: Microsoft Dataverse and its underlying data platform capabilities. C#/.NET development, including Dynamics 365 plugins. JavaScript customization within Dynamics 365. Microsoft Power Automate for workflow automation and process optimization. Integration of Dynamics 365 CRM with external systems and third-party applications. Solution deployment, release management, and Application Lifecycle Management (ALM). Benefits Full-time engagement: An initial two-month contract, with the possibility of extension depending on project needs and performance. Prompt start: An ASAP start date, offering an opportunity to contribute to ongoing development activities quickly. Flexible role scope: The opportunity to focus on hands-on CRM development or take on additional technical leadership responsibilities, depending on your experience and profile. Technical ownership: The chance to influence the evolution of an established Dynamics 365 CRM platform and contribute to development practices and technical standards. Collaborative working environment: Work alongside a small team of CRM developers, with opportunities to share expertise and contribute directly to project outcomes. Agile delivery environment: Participate in structured sprints, testing, and scheduled releases while delivering practical improvements to business-critical systems. International collaboration: Work with an established organization operating across the food and consumer goods sector, with an internationally oriented business focus. UK-aligned working hours: Coordinate with the project team during UK business hours. Contract transparency: The engagement duration and extension potential are defined; salary, hourly rate, paid leave, healthcare, equipment allowances, and other additional benefits have not been specified in the available job information.