Senior Manager, Medical Affairs Operations

Accountabilities: Leadership and project management support: Partner with Medical Affairs leadership to translate departmental priorities into actionable plans and coordinate initiatives from initial concept through execution, results, and final readout. Departmental planning: Support leadership meetings and planning activities by developing agendas, preparing materials, documenting decisions, and following up on actions and commitments. Project tracking and reporting: Develop and maintain dashboards, reporting tools, and leadership updates that provide visibility into initiatives, milestones, risks, and progress. Cross-functional coordination: Facilitate collaboration between Medical Affairs and teams such as Preclinical Research, Clinical Sciences, and HEOR, identifying dependencies, competing priorities, and execution challenges. Stakeholder engagement: Coordinate cross-functional meetings, prepare agendas with relevant stakeholders, document decisions and action items, and support timely follow-through. Relationship building: Develop strong working relationships across departments and encourage a collaborative, solutions-oriented approach to shared priorities. Operational excellence: Identify opportunities to streamline workflows, improve efficiency, strengthen execution, and enhance information sharing across Medical Affairs and its partners. Tools and technology: Support the evaluation, implementation, and adoption of new tools, technologies, and operational approaches, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions. Process development: Help create and implement Medical Affairs SOPs, workflows, and operational processes in partnership with functional owners. Continuous improvement: Gather stakeholder feedback, assess the effectiveness of processes and tools, and implement practical improvements to address operational challenges. Conference planning: Coordinate Medical Affairs conference logistics, including medical booths, vendors, meeting schedules, and interactions with Key Opinion Leaders (KOLs). Insights integration: Support the development and implementation of approaches for collecting, organizing, and integrating insights across the organization. External partner coordination: Coordinate with external vendors, agencies, and service providers to support the timely delivery of Medical Affairs activities. Requirements: Education: Bachelor's degree in life sciences, business administration, healthcare administration, or a related field. Industry experience: At least 5 years of experience in the pharmaceutical, biotechnology, or healthcare industry, including project management, operations, or cross-functional program coordination. Project management: Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and deadlines. Operational reporting: Experience developing and maintaining project plans, dashboards, reporting tools, and other systems for tracking progress. Organization and problem-solving: Strong organizational skills, with the ability to anticipate needs, identify challenges, and develop practical solutions. Stakeholder management: Excellent interpersonal and relationship-building skills, including the ability to influence without authority, secure stakeholder buy-in, and foster collaboration across diverse teams. Communication: Strong written and verbal communication skills, including meeting facilitation, information synthesis, and communication with stakeholders at different organizational levels. Autonomy and initiative: Ability to work independently, take ownership, and support successful project delivery in a dynamic environment. Technical skills: Proficiency with Microsoft Office and common project management and collaboration tools. Preferred qualifications: Experience in pharmaceutical or biotechnology Medical Affairs operations. Background supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities. Familiarity with Medical Affairs activities such as scientific communications, medical information, medical education, congress planning, and field medical operations. Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions. Experience supporting the implementation of digital tools, technology platforms, automation, or AI-enabled solutions. Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings. Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration. Experience supporting product launch preparation or the operational development of a growing organization. Project management certification or formal project management training. Benefits: Salary: Annual base salary range of $170,000–$220,000 USD. Additional compensation: Permanent hires are eligible for a discretionary bonus and equity, alongside base salary. Time off and flexibility: Flexible working arrangements and generous time off. Family support: Parental and reproductive support benefits. Healthcare: Health and medical benefits. Well-being: Mental health and wellness support. Financial well-being: Financial health resources and benefits.