Senior Global Mobility and Immigration Specialist

Accountabilities:: Manage the relationship with external immigration counsel and mobility vendors, including service expectations, service-level agreements (SLAs), and invoice reviews. Oversee complex U.S. employment-based immigration cases, including nonimmigrant and immigrant visa processes. Partner with the Employment Legal team on immigration strategy, case escalations, and sensitive employee matters. Maintain immigration compliance, including I-9 verification and reverification, Public Access Files, Department of Labor requirements, and audit readiness. Coordinate with HR, Talent Acquisition, Legal, and business leaders to provide immigration guidance and support workforce planning. Support global mobility activities such as employee relocations, international transfers, and cost estimates. Track budgets and forecast immigration and mobility spending in collaboration with Finance and relevant budget owners. Develop and maintain workflows, standard operating procedures (SOPs), documentation, and reporting on case metrics. Improve the employee immigration experience through better processes, vendor coordination, and self-service resources. Identify opportunities to streamline operations, strengthen program governance, and improve service delivery. Requirements: At least 7 years of U.S. business immigration experience, including recent in-house corporate experience or law firm experience combined with program-level ownership. Comprehensive knowledge of employment-based immigration processes, including H-1B, L-1, O-1, TN, and E-3 nonimmigrant visas, as well as PERM, I-140, and adjustment of status. Hands-on experience managing immigration compliance, including I-9 and reverification, Public Access Files, Department of Labor requirements, and audit preparation. Proven experience managing external legal counsel, immigration providers, or relocation vendors, including service-level agreements and invoice reviews. Experience supporting budget management, expense tracking, and spending forecasts in collaboration with Finance or budget owners. Demonstrated ability to own operational workflows, develop SOPs, and report on case metrics. Strong stakeholder management skills and the ability to advise and collaborate with HR, Talent Acquisition, Legal, and business leadership. Practical exposure to global mobility activities, including relocations, employee transfers, and cost estimation. Excellent communication, organization, judgment, and problem-solving skills, with the ability to handle confidential and sensitive matters with care and urgency. Ability to work independently, manage competing priorities, and determine when complex matters require escalation. Preferred qualifications: Experience working with global immigration service providers. Familiarity with Workday and case management or ticketing platforms such as Jira Service Desk, ServiceNow, or Salesforce. Experience with mergers and acquisitions (M&A) due diligence and integration or vendor request-for-proposal (RFP) processes. Exposure to policy development, remote work policies, or tax vendor coordination. Strong data and reporting skills, including Excel or Google Sheets, dashboard development, and KPI setting. Experience using generative AI tools to automate reporting and create policy summaries. Benefits: Competitive annual base salary of CAD $114,000–$120,500. Eligibility for a new-hire equity grant and annual equity refresh grants. Remote-first work arrangement, with eligibility limited to candidates located in Ontario, Alberta, British Columbia, or Nova Scotia. Flexible approach to choosing where you work, with opportunities for in-person team events. Comprehensive benefits package. Additional benefits and programs designed to support employee well-being and flexibility.