Senior Domain Manager

Accountabilities:: Manage the complete domain lifecycle, including registration, renewals, transfers, WHOIS updates, redemption and decommissioning. Coordinate with domain registrars, overseeing account balances, payments, renewals and administrative processes across a portfolio of several hundred domains. Manage Cloudflare accounts and configurations, including nameserver changes, DNS delegation troubleshooting, access permissions and API token creation, rotation and revocation. Support domain ownership verification across external platforms and services, including Google Search Console and Google Workspace, using appropriate DNS records. Investigate domain-related complaints, legal notifications and abuse reports, coordinating incident resolution and conducting root cause analysis. Monitor and maintain domain reputation through platforms such as VirusTotal, working with security vendors to investigate and resolve false-positive detections. Maintain accurate records of domain-related incidents, investigations and resolutions, ensuring a complete history of cases. Manage and update the domain inventory in Jira Assets, maintaining technical documentation, operational procedures and internal records. Identify opportunities to automate routine domain management activities, checks and notifications, using APIs and infrastructure automation tools. Contribute to improving domain security, operational processes and the reliability of the overall domain management environment. Requirements: At least 3 years of professional experience in domain and DNS administration, ideally managing portfolios of several hundred domains across multiple registrars. Previous experience in the iGaming industry, including domain mirrors, domain blocking and licensed domain management. Hands-on experience with domain registration, transfers, renewals, redemption and WHOIS record management. Strong understanding of DNS infrastructure, including delegation, nameservers, A, CNAME, MX and TXT records, TTL configuration and troubleshooting using tools such as dig and nslookup. Practical experience managing Cloudflare zones, nameservers, account permissions and API tokens. Knowledge of SSL/TLS certificates, including certificate types, DNS, HTTP and email validation methods, renewals and troubleshooting. Experience verifying domain ownership through DNS records across external platforms and services. Strong organisational skills, independence and the ability to maintain clear, accurate technical documentation. A proactive and analytical mindset, with the ability to investigate technical issues and manage several priorities effectively. Nice to have: Experience with Terraform, particularly the Cloudflare provider, and automation through registrar and Cloudflare APIs using Python or Bash. Nice to have: Familiarity with Jira Assets/Insight and Jira Service Management. Nice to have: Experience handling abuse reports, UDRP disputes and false-positive removal requests with security vendors. Nice to have: Experience administering domains and configurations within Google Workspace. Benefits: Fully remote working arrangements, with the option to work from comfortable and secure hubs in Kyiv or Warsaw. 20 paid days off per year, in addition to public holidays and paid sick leave. Comprehensive medical insurance covering access to leading healthcare providers. Coverage for psychological support through the Pleso platform. Monthly Benefit Café allowance to spend on personal interests, hobbies, sports and other lifestyle activities. Individual learning and development budget to support professional growth and training. Corporate English language lessons, workshops and access to an online learning library. Structured career development opportunities, including performance reviews, mentoring programmes and professional training. Regular company events, workshops, team-building activities and social gatherings. Access to in-house technical capabilities and opportunities to build innovative technology solutions from the ground up. A collaborative, open and supportive working culture that encourages autonomy, initiative and direct communication. An environment focused on automation, continuous improvement and reducing unnecessary bureaucracy.