Senior Credit Bureau Reporting Manager

Accountabilities: As Senior Credit Bureau Reporting Manager, you will oversee testing, monitoring, reporting, and team performance to support effective governance of credit bureau furnishing activities. Lead and oversee tradeline testing across multiple systems of record, ensuring activities follow established procedures and governance requirements. Review testing results for completeness, accuracy, and quality, identify trends and potential concerns, and ensure supporting documentation is maintained for management review. Oversee critical reject monitoring and reporting, analyzing recurring themes, emerging issues, and their impact on credit bureau reporting performance. Escalate significant findings and concerns through established governance channels and prepare clear reporting and analysis for leadership and Compliance Managers. Consolidate testing results, monitoring outcomes, and key observations into meaningful reports and actionable insights. Support Compliance Managers with oversight activities, remediation initiatives, corrective actions, validation, and ongoing monitoring. Identify emerging risks, control weaknesses, and opportunities to improve credit reporting processes. Contribute to governance routines, issue management discussions, oversight reviews, regulatory examinations, audits, and compliance activities. Lead, coach, and develop a team of approximately five Compliance Officers, setting priorities, performance expectations, and development plans. Ensure consistency across testing, monitoring, documentation, evidence collection, trend analysis, and reporting activities. Foster a culture of accountability, collaboration, and continuous improvement while supporting the team's professional development. Requirements The ideal candidate brings substantial experience in credit bureau reporting, regulatory compliance, risk management, or quality assurance, along with proven leadership capabilities and strong knowledge of federal and state furnishing requirements. 5–7+ years of experience in Credit Bureau Reporting, FCRA Compliance, Risk Management, Quality Assurance, Testing, or a related discipline. At least 3 years of leadership experience managing teams and delivering measurable results. Strong understanding of the Fair Credit Reporting Act (FCRA), Metro 2 reporting standards, and federal and state regulatory requirements related to credit reporting and data furnishing. Working knowledge of Fiserv, ALS, TSYS, MSP, and Debt Manager servicing platforms. Working knowledge of ChexSystems and Early Warning Services (EWS). Hands-on experience with testing, monitoring, quality assurance, or oversight activities. Ability to independently lead in-depth FCRA discussions across multiple product lines. Strong analytical, problem-solving, and organizational skills, with the ability to identify trends, assess risks, and communicate actionable findings. Excellent written, verbal, and executive communication skills. Intermediate to advanced proficiency with Microsoft Office applications, including Word, Outlook, and Excel, as well as PDF creation and conversion tools. Preferred Qualifications Bachelor's degree. Experience supporting enterprise-wide credit bureau furnishing programs. Background monitoring critical reject activity, analyzing trends, and preparing management reporting. Experience supporting regulatory examinations, audits, or compliance reviews. Knowledge of credit reporting systems, dispute processes, and furnishing controls. Experience with bankruptcy and charge-off processes. Demonstrated employment stability and a consistent professional track record. Success Measures Timely and accurate completion of tradeline testing activities. Effective monitoring and reporting of critical reject trends. High-quality reporting and actionable insights delivered to Compliance Managers. Consistent execution of testing and monitoring processes across systems of record. Early identification and escalation of emerging risks and control concerns. Development and engagement of a high-performing Compliance Officer team. Benefits Annual salary range of $130,000–$150,000, depending on factors such as budget, work location, skills, and experience. Comprehensive medical, dental, and vision coverage. Retirement benefits. Maternity and paternity leave. Flexible work arrangements, with remote consideration for highly qualified candidates who are not located near an office. Education reimbursement. Wellness programs. Paid time off exceeding applicable mandatory paid sick leave and paid time-away requirements across U.S. jurisdictions.