Salesforce Technical Project Manager

Accountabilities: Lead the end-to-end delivery of Salesforce programs, including project planning, execution, monitoring, deployment, and closeout. Manage Agile delivery processes, including sprint planning, backlog refinement, release coordination, and continuous delivery improvements. Coordinate DevSecOps activities across development, security, and operations teams to support secure and efficient software delivery. Establish and maintain governance frameworks, ensuring compliance with applicable federal standards, security requirements, and organizational policies. Engage and manage stakeholders across government agencies, business units, and technical teams to align priorities, communicate progress, and resolve delivery challenges. Oversee production support and continuous improvement for enterprise Salesforce applications, ensuring reliability, usability, and operational effectiveness. Identify, assess, and manage project risks, issues, dependencies, and constraints across multiple workstreams. Support enterprise deployment strategies, ensuring Salesforce solutions are scalable, performant, and aligned with long-term modernization objectives. Provide leadership, direction, and guidance to cross-functional project teams, promoting collaboration, accountability, and consistent delivery standards. Coordinate project schedules, resources, milestones, and deliverables to ensure successful execution within agreed requirements. Support communication and reporting activities, providing stakeholders with clear visibility into project status, performance, risks, and upcoming milestones. Participate in client meetings, planning sessions, and program events, traveling to other locations as required. Requirements At least 10 years of experience in IT program management, project management, or a closely related field. At least 5 years of experience managing Salesforce programs or enterprise customer relationship management (CRM) environments. High school diploma required; a bachelor’s degree in a relevant discipline is strongly preferred. U.S. citizenship is mandatory, along with an existing Public Trust clearance or the ability to obtain one. Demonstrated experience managing Agile delivery methodologies, sprint planning, backlog management, and release processes. Strong understanding of governance frameworks, stakeholder engagement, and coordination across DevSecOps teams. Experience leading production application support teams and managing enterprise-level software deployments. Proven ability to manage complex projects involving multiple workstreams, competing priorities, technical dependencies, and diverse stakeholder groups. Strong leadership, communication, organizational, analytical, and problem-solving skills. Ability to foster collaboration across technical and nontechnical teams while maintaining accountability for project outcomes. Familiarity with federal contracting environments, government compliance requirements, and public-sector technology modernization is highly desirable. Experience supporting federal civilian agencies or Department of Homeland Security (DHS) programs is preferred. Project Management Professional (PMP) certification is preferred. Certified ScrumMaster (CSM) certification or an equivalent Agile credential is preferred. Salesforce Administrator certification is an advantage. SAFe and/or ITIL certifications are considered additional assets. Willingness to travel periodically for client meetings, planning sessions, and program-related events. Ability to work remotely from the Washington, DC area during standard business hours, with flexibility to accommodate project requirements. Benefits Remote work: Fully remote position based in the Washington, DC area. Meaningful public-sector impact: Opportunity to support federal agency technology modernization and mission-critical application initiatives. Technical leadership: Lead enterprise Salesforce programs involving Agile delivery, DevSecOps, governance, and application modernization. Collaborative environment: Work alongside multidisciplinary teams across technology, security, operations, and government functions. Professional growth: Opportunities to strengthen expertise in Salesforce, federal IT delivery, enterprise deployments, and project governance. Certification opportunities: Relevant certifications such as PMP, CSM, Salesforce Administrator, SAFe, and ITIL can support professional development. Work schedule: Standard business hours with flexibility based on program needs. Travel arrangements: Periodic travel for client meetings, planning sessions, and program events as required.