Salesforce Developer

Accountabilities:: Develop and implement software solutions supporting CRM capabilities, ensuring timely delivery and alignment with business requirements. Perform code development and associated unit testing to maintain software quality, reliability and performance. Prepare and maintain technical documentation to support development activities, system maintenance and knowledge sharing. Manage code versioning and source control activities using Git repositories. Participate in User Acceptance Testing (UAT), investigating and resolving defects identified during testing phases. Handle production support tickets escalated by the first-level Application Management Services (AMS) team, ensuring timely investigation and resolution. Collaborate with technical colleagues and business stakeholders to understand requirements and deliver effective solutions. Contribute to the continuous improvement of CRM applications, development practices and digital capabilities across international markets. Requirements: Bachelor's or Master's degree in Computer Science, Engineering or another STEM-related discipline. Knowledge of one or more backend programming languages, such as Java, J2EE or Node.js. Familiarity with database query languages and technologies, including MySQL, SQL Server and PL/SQL. Professional proficiency in written and spoken English. Strong interest in software development, emerging technologies and continuous learning. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders. Strong attention to detail, organisational abilities and effective time management skills. A proactive and curious mindset, with the motivation to explore new technologies, products and features. Nice to have: Previous experience with Salesforce development, including Apex, Visualforce, Lightning/Aura components, HTML5 and CSS. Nice to have: Knowledge of ITIL/ITSM frameworks, software design principles and integration patterns. Nice to have: Familiarity with GitLab and related development workflows. Benefits: Competitive gross annual base salary starting from €29,500, with the possibility of a higher offer depending on experience, skills and qualifications. Permanent, full-time employment contract governed by the applicable Italian Rubber and Plastics National Collective Labour Agreement (CCNL). Flexible working hours to support work-life balance. Remote working opportunities. Meal vouchers (ticket restaurant). Additional employee welfare benefits and a comprehensive benefits package, subject to applicable company policies. Opportunities for career progression and continuous professional development. Exposure to international projects and large-scale CRM solutions used across more than 30 markets. Opportunity to work with innovative technologies and contribute to digital transformation initiatives.